Summary
Overview
Work History
Education
Skills
Job Description
Trainings And Seminars Attended
Personal Characteristics
Personal Information
Languages
References
Timeline
Generic
Rhoanne Joy Parumog

Rhoanne Joy Parumog

Dubai

Summary

Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Designing and following production schedules. Offers proven history of maximizing team productivity to meet targets. Dedicated to employee safety and proactive assignment, schedule and personnel management.

Overview

10
10
years of professional experience

Work History

Team Leader

EMIRATES LEISURE RETAIL - GIRAFFE
DUBAI INTERNATIONAL AIRPORT T3CA
03.2022 - Current

Team Leader

EMIRATES LEISURE RETAIL - APRE'S BAR AND RESTAURANT
MALL OF EMIRATES, AL BARSHA
02.2021 - 03.2022

Team Leader

EMIRATES LEISURE RETAIL - GIRAFFE STOP
DUBAI INTERNATIONAL AIRPORT T3CB
01.2020 - 02.2021

Waitress / Service Attendant - Expert

EMIRATES LEISURE RETAIL - GIRAFFE STOP
DUBAI INTERNATIONAL AIRPORT T3CB
11.2014 - 12.2019

Kitchen Service Crew

JOLLIBEE FOODS CORPORATION
10.2013 - 03.2014
  • Take orders from customers and present them as requested.

Education

Bachelor of Science - Hotel And Restaurant Management

Our Lady of Fatima University
Antipolo City, Philippines
04-2012

High School Diploma -

Nueva Ecija National High School
Cabanatuan City, N.E, Philippines
04-2008

Primary Education -

Cabanatuan East Central School
Cabanatuan City, N.E, Philippines
04-2004

Skills

  • Documentation and Reporting
  • Team Supervision
  • Cash Handling
  • Leading Team Meetings
  • Staff Training
  • Teamwork and Collaboration
  • Overseeing Daily Activities
  • Flexible Schedule
  • Attention to Detail
  • Issue Resolution
  • Client Service
  • Account Management

Job Description

  • Following the brand standard for the restaurants.
  • Solving all kinds of customer complaints by implementing positive techniques within the company’s policies.
  • Following the guidelines of the Operation Managers.
  • Handling cash sales.
  • Ordering stocks that needed in the outlet.
  • Handling the outlet and staff.
  • Doing inventory weekly or monthly.
  • Doing End of Day report to be sent to Operation Manager.

Trainings And Seminars Attended

  • 10/25/20 - 10/26/20, PERSON IN CHARGE, Dubai Police Academy, Dubai, United Arab Emirates
  • 10/18/20, FIRE SAFETY TRAINING, Dubai Police Academy, Dubai, United Arab Emirates
  • 10/15/20, FIRST AID TRAINING, Dubai Police Academy, Dubai, United Arab Emirates
  • 10/07/19, BASIC FOOD HYGIENE Level 2, Diversey Excellence Center, Ras Al Khor complex, Dubai, United Arab Emirates
  • 10/18/17, BASIC FOOD HYGIENE Level 2, Sumatech, 26 St., Al Qouz Industrial 4, Dubai, United Arab Emirates
  • 04/16/15, BASIC FOOD HYGIENE Level 1, Sumatech, 26 St., Al Qouz Industrial 4, Dubai, United Arab Emirates
  • 03/02/12, FOOD AND BEVERAGE SEMINAR, Chilis Bar and Grill, Tomas Morato, Quezon City, Gloria Jean’s Coffees, Tomas Morato, Quezon City
  • 03/26/10, HOUSEKEEPING SEMINAR, Hotel Supreme, Baguio City
  • 09/11/10, FRUIT AND VEGETABLE CARVING, Our Lady of Fatima University, Antipolo City

Personal Characteristics

  • Fast Learner
  • Efficient
  • Hard working
  • Good Listener
  • Determined
  • Flexible and Adaptable to Changes
  • Knowledge in MS Office
  • Good team player

Personal Information

  • Age: 31 yrs. old
  • Height: 5'2"
  • Weight: 48kg
  • Father's Name: Ronald B. Parumog
  • Mother's Name: Ma. Rosana S. Parumog
  • Date of Birth: 10/04/92
  • Gender: Female
  • Nationality: Filipino
  • Marital Status: Married

Languages

TAGALOG
First Language
ENGLISH
Advanced (C1)
C1

References

References available upon request.

Timeline

Team Leader

EMIRATES LEISURE RETAIL - GIRAFFE
03.2022 - Current

Team Leader

EMIRATES LEISURE RETAIL - APRE'S BAR AND RESTAURANT
02.2021 - 03.2022

Team Leader

EMIRATES LEISURE RETAIL - GIRAFFE STOP
01.2020 - 02.2021

Waitress / Service Attendant - Expert

EMIRATES LEISURE RETAIL - GIRAFFE STOP
11.2014 - 12.2019

Kitchen Service Crew

JOLLIBEE FOODS CORPORATION
10.2013 - 03.2014

Bachelor of Science - Hotel And Restaurant Management

Our Lady of Fatima University

High School Diploma -

Nueva Ecija National High School

Primary Education -

Cabanatuan East Central School
Rhoanne Joy Parumog