RITHESH KUMAR
DUBAI
Summary
Driven Business Development Executive with career history in multi-state distributed businesses and proven skill in hiring, developing and retaining high-performance teams. Motivating leader with strengths in building strategic relationships to support key business initiatives. Highly skilled in change management, management transition, and merger integration. Offering excellent interpersonal and communication skills and experience managing matrixed organizations.
Overview
11
11
years of professional experience
Work History
Business Development Executive
MAGNITUDE LOGISTICS LLC
09.2021 - Current
- Maintaining meaningful relationships with existing clients to ensure that they are retained
- Growing business through the development of new leads and new contacts
- Maintaining and updating sales, marketing and business development documentation
- Support the team with other responsibilities as required
- Attending networking events to attract and retain clients
- Developing and executing sales plans to meet and exceed monthly and quarterly sales goals
- Identifying new revenue opportunities
- Issuing quotations, invoices and sales reports.
Business Development Executive
STAPLES AND PINS STATIONERY LLC
10.2020 - 05.2021
- Maintained up-to-date knowledge of industry, target accounts and competitive landscape
- Leveraged relationships with sales engineering, marketing and customer support through internal training program
- Cold and warm called new and existing accounts per day
- Developed business growth plans by identifying key clients, critical targets and priority service lines
- Identified new opportunities through extensive research and networking
- Answered customers' questions regarding products, prices and availability.
Business Development Executive & Branch In-charge
AL GHURAIR EXCHANGE LLP
09.2015 - 09.2020
- Arranging business development meetings with prospective clients
- Conduct research to identify new markets and customer needs
- Provide trustworthy feedback and after-sales support
- Develop entry level staff into valuable salespeople
- Build long-term relationships with new and existing customers
- Conduct research to identify new markets and customer needs
- Arrange business meetings with prospective clients.
Customer Service Representative
MPHASIS
02.2013 - 03.2015
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns
- Provided primary customer support to internal and external customers in fast-paced environment
- A customer support team's underlying focus is on problem solving in the short term
- Customer support is measured by factors like speed and quality of help received.
Education
Bachelor of Arts -
MANGALORE UNIVERSITY
01.2009
Higher School -
NITK
01.2007
Skills
- Analytical problem solver
- ZOHO CRM
- Relationship building and management
- Excellent listening skills
- Decision-Making
- Relationship building and rapport
- Business Development
- Customer Relationship Management
- Customer Service
- Client Consultations
- Marketing
Accomplishments
- Represented Pre-university state level volleyball tournament and secured 2nd place Represented Junior Inter district Volleyball Tournament in Mandya.
- Represented Senior Inter district Volleyball Tournament in Mandya Represented All India University Volleyball Tournament in Ujire and U.P.
- Represented South Zone University Volleybal lTournament " (twice in Andhra Pradesh and once in NITTE, Karkala)
Languages
English
Hindi
Malayalam
Tamil
Telugu
Hobbies and Interests
- Singing
- Marketing
- Learning languages
- Sports
Timeline
Business Development Executive
MAGNITUDE LOGISTICS LLC
09.2021 - Current
Business Development Executive
STAPLES AND PINS STATIONERY LLC
10.2020 - 05.2021
Business Development Executive & Branch In-charge
AL GHURAIR EXCHANGE LLP
09.2015 - 09.2020
Customer Service Representative
MPHASIS
02.2013 - 03.2015
Bachelor of Arts -
MANGALORE UNIVERSITY
Higher School -
NITK
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