Riya Rajan Jacob
Dubai,United Arab Emirates
Summary
Practiced Optometrist with 13 years of experience performing examinations and diagnosis of eye diseases and disorders. Skillful in preparing prescriptions for eyeglasses and contact lenses, maintaining strong commitment to accuracy. Versed at forging and cultivating productive relationships with clients, achieving high levels of satisfaction, retention and referrals. Accomplished in driving customer and revenue growth with proactive strategies and daily management.
Overview
12
12
years of professional experience
1
1
Certification
Work history
Manager - Sales, Marketing and Alliances
Prana Optics LLC
Dubai, UAE
2020.10 - Current
- Exceeded sales goals and improved profitability by developing sales strategies and business plans according to market trends.
- Collected customer and market feedback and reported information to company leadership.
- Retained existing customers and substantially grew customer base, product line and sales volume.
- Planned and developed strategies to increase sales territory positioning, exceeding company targets.
- Planned and executed aftersales arrangements and follow-up services.
- Providing training sessions for Optometrists regarding the product and advantages of lens technology.
- Maintaining and developing a good communication channel with optometrists and clients.
- Additional responsibility of handling the purchase invoice, billing, inventory management and other admin related works related to Lens and Optics.
Faculty Member - Optometrist
CIMS College of Medical Science
Kerala, India
2017.06 - 2018.04
- Educated students on their curriculum based on optical health and disease prevention.
- Worked closely with on-site medical college staff to support seamless clinic operations.
- Collaborated with industry professionals to facilitate specialist clinical activities within the college
- Delivered rehabilitation programs for patients with various degrees of visual impairment.
- Performed patient eye examination campaigns both onsite and offsite as part of students program aligned with consistently high clinical care standards.
- Issued prescriptions for spectacles and liaised with optical technicians to facilitate quality service.
Optometrist
Al Jamal Optics LLC
Doha, Qatar
2015.12 - 2016.12
- Performed patient eye examination services aligned with consistently high clinical care standards.
- Administered ophthalmic drugs to support patient needs.
- Advised customers on additional care needs to improve overall service and drive retail sales.
- Issued contact lens and eyeglasses prescriptions to address divers vision conditions and deficiencies.
- Corrected vision defects with thorough fitting consultations and prescription evaluation.
Optometrist
Al Noor Optical
Manama, Bahrain
2014.05 - 2015.05
Optometrist
Aarya Medical Center
Kerala, India
2012.09 - 2013.08
Ophthalmic Technician
Jubilee Mission Medical College Hospital
Kerala, India
2011.08 - 2012.07
Education
Bachelor of Science - Optometry
Vinayaka Missions Research Foundation
Salem, Tamil Nadu, IndiaDiploma - Ophthalmic Technology
Jubilee Medical College Hospital
Thrissur, Kerala, IndiaSkills
- Eye examination techniques
- Outstanding customer care
- Issue identification and diagnosis
- Eyeglasses prescription
- Vision therapy
- Patient counseling
- Relationship management
- Budget supervision
Languages
English
Fluent
Malayalam
Native
Certification
- NHRA License Bahrain
- Vision Technician certificate from Govt of India
- Experience in Operation Theatre and OPD.
- Member of Indian Optometrists Association (Kerala Chapter)
- Licensed to work an Optometrist in Opticals, Eye Clinic and Eye Hospitals.
- Active member of Eye camps and Eye donations.
Timeline
Manager - Sales, Marketing and Alliances
Prana Optics LLC
2020.10 - Current
Faculty Member - Optometrist
CIMS College of Medical Science
2017.06 - 2018.04
Optometrist
Al Jamal Optics LLC
2015.12 - 2016.12
Optometrist
Al Noor Optical
2014.05 - 2015.05
Optometrist
Aarya Medical Center
2012.09 - 2013.08
Ophthalmic Technician
Jubilee Mission Medical College Hospital
2011.08 - 2012.07
Bachelor of Science - Optometry
Vinayaka Missions Research Foundation
Diploma - Ophthalmic Technology
Jubilee Medical College Hospital