Rolando Jr. Guarino
Deira, Dubai
Summary
Adaptable individual with skill following instructions and tactfully resolving issues for unhappy customers. Experienced Meter Reader with background addressing and repairing damaged equipment and participating in safety meetings. Familiar with SCADA systems and public utilities.
Safety-conscious Meter Reader with extensive knowledge of handheld technologies and physical capacity to handle varying temperatures and climates with efficiency. Focused individual with more than 2 years' expertise promoting effective customer service and assistance.
Overview
16
16
years of professional experience
Work History
Water Meter Reader
Puerto Princesa City Water District
01.2018 - 07.2022
- Checked accuracy of meters against previous data and kept detailed reports of inconsistencies.
- Repaired non-functioning meters and tested to verify operational status.
- Answered questions regarding meter readings and deescalated situations regarding tickets or other information.
- Attended safety meetings and took part in safety awareness trainings and programs.
- Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
- Checked for leaks or damage to identify and report potential issues affecting service quality or billing accuracy.
- Performed monthly meter tests to determine functionality and reliability.
Grocery Bagger
New City Commercial Center (NCCC)
03.2010 - 12.2010
- Pleasantly greeted customers and provided prompt and courteous service.
- Collected carts from parking lot and designated return locations.
- Retrieved items for customers and verified prices.
- Assisted customers by finding items quickly to boost store satisfaction rates.
- Communicated with customers and staff politely and professionally to uphold store standards.
- Collected shopping carts from parking lot and returned to stand to keep lot organized.
Storekeeper
RG Ministop
01.2011 - 12.2016
- Received product shipments and organized in stockroom storage area.
- Documented shipping and receiving records to confirm receipt of orders.
- Kept sales receipts and maintained accounting records.
- Received, merchandised and arranged all shop items for visual display.
- Maintained customer satisfaction with quick and professional handling of product returns.
- Stocked storerooms and adjusted minimum and maximum par levels in automated inventory system.
- Ordered goods from various vendors to maintain store merchandise levels.
Kitchen Staff Member
McDonald's
01.2007 - 09.2009
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Followed proper handling and sanitation procedures to comply with food safety standards and protocols.
- Made food according to standard recipes with requested changes for customer satisfaction.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Sanitized dining ware and kitchen equipment according to health code standards.
- Followed sanitary food handling procedures, focused on correct use of covers and labels and discarded ingredients by expiration date.
- Learned other teammates' work tasks to train as backup.
Education
BBA - Major in Management
Palawan State University
Tiniguiban, Puerto Princesa City, Palawan04.2007
High School Diploma -
Sicsican National High School
Sicsican, Puerto Princesa City, Palawan04.2004
Skills
- Water System Knowledge
- Reliability
- Organizational Skills
- Adaptability
Timeline
Water Meter Reader
Puerto Princesa City Water District
01.2018 - 07.2022
Storekeeper
RG Ministop
01.2011 - 12.2016
Grocery Bagger
New City Commercial Center (NCCC)
03.2010 - 12.2010
Kitchen Staff Member
McDonald's
01.2007 - 09.2009
BBA - Major in Management
Palawan State University
High School Diploma -
Sicsican National High School
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