Roopesh Thekkeavayil
Bell Boy Cum Driver
Fujairah
Summary
Customer-centered Bellman offering 4 years of experience interacting with sophisticated clientele. Great at prioritizing tasks and resolving issues with calm demeanor and timely solutions. Effective communicator with proven history of tact, diplomacy and professionalism.
Overview
17
17
years of professional experience
9
9
years of post-secondary education
4
4
Languages
Work History
Bell Boy Cum Valet Parking
Fujairah rotana resort and spa
Fujairah
12.2018 - Current
- Transferred luggage, bags and other items from vehicles and main lobby to and from guest rooms with wheeled cart.
- Explained important features of guest rooms to travelers.
- Greeted arriving guests and assisted with luggage, sports equipment and pets.
- Escorted guests to assigned rooms and transported luggage.
- Notified front desk manager of any guest issues in need of additional attention.
- Escorted guests to and from rooms and assisted with baggage.
Steward
Fujairah Rotana Hotel Resort & Spa UAE
Fujairah
11.2016 - 11.2018
- Stepped into additional roles during busy times to boost coverage of important stations.
- Accepted opportunities to learn new skills, improve performance and cross-train for other positions.
- Utilized proper storage bins to organize and transport kitchen equipment to stewarding room for storage purposes.
- Scraped, washed and efficiently restacked dishware, utensils and glassware to keep kitchen ready for customer demands.
Driver
GS Engineering & Construction, Riffa
Riffa
01.2011 - 08.2016
- Achieved consistent safety targets by adjusting driving to different road and traffic conditions, balancing loads and avoiding dangerous driving actions.
- Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
Driver
Al Sherooq Services
Muharraq
07.2007 - 12.2010
- Achieved consistent safety targets by adjusting driving to different road and traffic conditions, balancing loads and avoiding dangerous driving actions.
- Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
- Delivered goods and products to customer on time and in excellent condition.
Steward
Al Sherooq Services, The Ritz Carlton Hotel
Muharraq
01.2005 - 06.2007
- Boosted team efficiency by keeping kitchen areas organized, clean and properly sanitized.
- Moved items from main storage areas to easily accessible small fridge, freezers and containers to support kitchen staff efficiency.
- Assisted servers by providing glassware and utensils to guests.
Education
High School Diploma -
G.H.S.S
KERALA 06.1985 - 03.1994
Skills
Safety policies and procedures
Local directions
Guest flow
Point-of-sale system operation
Hotel signage
Training and mentoring
Additional Information
Mr Mohammed Ramis
EHS manager
Fujairah Rotana Resort and Spa
EHS.fujairah@rotana.com
+971545649917
Timeline
Bell Boy Cum Valet Parking
Fujairah rotana resort and spa
12.2018 - Current
Steward
Fujairah Rotana Hotel Resort & Spa UAE
11.2016 - 11.2018
Driver
GS Engineering & Construction, Riffa
01.2011 - 08.2016
Driver
Al Sherooq Services
07.2007 - 12.2010
Steward
Al Sherooq Services, The Ritz Carlton Hotel
01.2005 - 06.2007
High School Diploma -
G.H.S.S
06.1985 - 03.1994