Traveling,
RUPA POUDEL
Travel Consultant
Sharjah
Summary
Dynamic Sales Executive with 06 years of experience providing high level of customer service while increasing revenues. Successful at leveraging sales technologies, software and CRM data to identify, analyze and act upon leads, opportunities and sales funnels. Personable communicator focused on exceeding client expectations.
Overview
9
9
years of professional experience
3
3
years of post-secondary education
1
1
Language
Work History
Higher Secondary Education Board Nepal
- Intermediate of Commerce offices and their top management
- Sell traveling tickets to passengers in accordance with their requests
- Make reservations and book travel tickets for customers and guests
- Book flight tickets for hotel guests, clients and customers
- Provide tourists with travel information and ticket booking details
- Organize, schedule and book traveling
- Exploring distant lands
- Getting lost in a good book
- Feeling the music
- Hobbies
Travel Consultant
Sterling Wings
Dubai
05.2022 - Current
- Worked closely with clients to understand unique needs and meet specific travel desires.
- Informed clients of travel policies and utilized preferred vendors to maximize company profits
- Organized trips for individual, family and business travelers.
- Provided customers with best deals and well-researched travel options, successfully negotiating rates while improving customer satisfaction ratings.
- Maintained operational proficiency in coordinating both international and domestic travel accommodations for customers, arranging for airfare as well as hotel and rental car reservations.
- Exceeded customer service satisfaction standards by understanding and anticipating clients' expectations.
- Kept abreast of all airline rules, regulatory requirements and industry standards when scheduling travel arrangements.
- Advised clients on visa, passport and security requirements relating to destinations and confirmed flight details for each reservation.
- Discussed security issues and protocols with individuals traveling to highly insecure countries or areas.
- Helped senior managers make effective decisions based on current and accurate reporting.
- Organized memorable and exquisite travel itineraries and vacations for high-level clients, celebrities, politicians and business executives.
Sales Executive
IBN Batuta Tours
02.2020 - 04.2022
- Designing preparing itineraries outbound holiday packages for customers
- Processing bookings by coordinating with the operations team
- Domestic / International Destination
- Knowledge would be an advantage
- IATA qualified/any other relevant Travel and
- Tourism qualification would be an advantage
- Experience in travel company is an advantage
- Assist and support Travel Agents in their daily tasks
- Prepare Travel Itinerary for visitors and travelers
- Performing day to day back-end operations
- Lead Generation and Customer Support via phone calls and emails.
KOSHELI TRAVEL AND TOURISM LLC
Dubai
04.2019 - 01.2020
- Responsible for day-to-day Administration activities
- Responsible for arranging the duty roaster for the entire staff
- Perform ticketing clerk functions at a shipping or transportation facility
- Provide ticketing services to corporate tickets in accordance with individual travel plans
- Collect appropriate fares from customers upon delivery of travel tickets
BBS
03.2015 - 07.2018
Tribhuwan University, Commerce
04.2013 - 01.2015
- Bachelor of Business Statistic
- Intermediate
Education
High School Diploma -
Tribhuvan University Nepal
Kathmandu, Nepal 03.2015 - 03.2018
Skills
Employee guidance
Sales expertise
Schedule Coordination
Public speaking
Business networking
Business development and planning
Sales funnel development
Interests
Travelling
As a hobby, travelling keeps us busy during leisure; it is the best method to utilise time. Until a person breaks from the dull routine, physically and mentally, he cannot find satisfaction; travelling helps us to achieve this break and rejuvenates us
Timeline
Travel Consultant
Sterling Wings
05.2022 - Current
Sales Executive
IBN Batuta Tours
02.2020 - 04.2022
KOSHELI TRAVEL AND TOURISM LLC
04.2019 - 01.2020
High School Diploma -
Tribhuvan University Nepal
03.2015 - 03.2018
BBS
03.2015 - 07.2018
Tribhuwan University, Commerce
04.2013 - 01.2015
Higher Secondary Education Board Nepal