Summary
Overview
Work history
Education
Languages
Certification
References
Timeline
Generic
Saad Mansoor

Saad Mansoor

Sharjah,UAE

Summary

A multi-skilled professional with good
customer service and data handling skills.
Looking forward for challenging and
enriching role in the field of Customer
Service, Human Resources and
Document Handling the overall
organizational performance that drives
towards profits. Experienced in handling
Customer Service Support and
contributed towards the growth of the
organization.

Overview

6
6
years of professional experience
2
2
years of post-secondary education
1
1
Certification

Work history

Document controller

Tech Group
Ajman, UAE
11.2020 - Current
  • Manage electronic document management system as well as hard copy records on as per company system.
  • Upload and distribute documents to relevant parties in
    accordance with the document distribution matrix workflow.
  • Handle customer inquiries, complaints, billing questions and
    payment extension/service requests.
  • Calm aggressive callers, repair trust, locate resources for problem resolution and design best-option solutions.
  • Maintain accurate and systematic records of all documents and
    adhere to company policies and procedures.
  • Other duties, as assigned.

ADMISSION & SALES REPRESENTATIVE

Education Evernest
Lahore, Pakistan
02.2018 - 02.2019
  • Collaborated with all departments, management, students, and community resources to solve problems and assist students while enriching and the student's experience and help improve life
    situations.
  • Follows up with students as they continue through the financial aid and enrollment process.
  • Work within admissions office performing clerical duties such as filing, faxing placing and answering phone calls etc

Education

High School Diploma - F.A in Business and Humanities

OMAR BIN AL KHATTAB SCHOOL
Ajman UAE
06.2014 - 06.2016

Languages

Urdu
Fluent
English
Upper intermediate

Certification

CMCA(Certification in Manual And Computerized Accounting)

References

References available upon request.

Timeline

Document controller

Tech Group
11.2020 - Current

ADMISSION & SALES REPRESENTATIVE

Education Evernest
02.2018 - 02.2019

High School Diploma - F.A in Business and Humanities

OMAR BIN AL KHATTAB SCHOOL
06.2014 - 06.2016

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Saad Mansoor