Sachin Rai
Head Waiter
Al Reem Island,Abu Dhabi
Summary
Focused and reliable waiter bringing high enthusiasm and extensive knowledge of food safety practices. Proven history of excellent customer service and conflict resolution skills. Dedicated to accuracy and streamlining systems for productive work. Motivated employee with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus with attitude in stressful stuations and high-volume environments. Hardworking and passionate job seeker with strong organisational skills eager to secure head waiter/captain position.
Overview
2
2
years of professional experience
3
3
Certifications
3
3
Languages
Work History
Waiter
Rosewood Abu Dhabi
Abu Dhabi, United Arab Emirates
01.2023 - Current
- Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
- Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
- Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
- Increased sales significantly by upselling higher-end products to customers.
Captain Waiter
Mövenpick Resort Al Marjan Island
Ras Al Khaimah, United Arab Emirates
04.2022 - 12.2022
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
- Maintained customer satisfaction by clarifying questions about orders and specialty items.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Informed customers about daily and seasonal specials.
Waiter
Armed Forces Officers Club And Hotel
Abu Dhabi, United Arab Emirates
12.2021 - 03.2022
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Increased sales significantly by upselling higher-end products to customers.
Education
Bachelor Degree - Hotel Management
South Asian School of Tourism And Hotel Management
Biratnagar, Nepal12.2022
High School - Commerce
Kasturi College
Itahari, Nepal01.2017
S.L.C - Education
Unique Academy Higher Secondary English Boarding
Sunsari, Nepal03.2015
Skills
Wine knowledge
undefinedCertification
Certified Pre-Opening, Movenpick Resort Al Marjan Island
Timeline
Ambassador of GLO Bar, Rosewoood Abu Dhabi
05-2023
Waiter
Rosewood Abu Dhabi
01.2023 - Current
Employee of the Month, Movenpick Resort Al Marjan Island
07-2022
Certified Pre-Opening, Movenpick Resort Al Marjan Island
06-2022
Captain Waiter
Mövenpick Resort Al Marjan Island
04.2022 - 12.2022
Waiter
Armed Forces Officers Club And Hotel
12.2021 - 03.2022
Bachelor Degree - Hotel Management
South Asian School of Tourism And Hotel Management
High School - Commerce
Kasturi College
S.L.C - Education
Unique Academy Higher Secondary English Boarding
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