SACHIN SURAJ
Dubai
Summary
Business development professional with expertise in hardware and software solution sales within industrial and healthcare sectors. Manages comprehensive sales processes for Brady, Honeywell, Zebra systems and Dcode solutions at Wavelogix, emphasizing client acquisition and pipeline development. Holds a Master’s in International Business Management, with a proven track record of driving growth in the UAE market. Experienced in both UAE and UK markets, delivering measurable results.
Overview
5
5
years of professional experience
1
1
Certification
Work history
Business Development Executive
Wavelogix
Dubai
2025.09 - Current
- Supported B2B sales efforts for industrial labelling solutions across manufacturing, logistics, and healthcare sectors.
- Assisted in exploring new business opportunities by engaging with SMEs and enterprise clients throughout UAE.
- Facilitated client meetings, conducted requirement analysis, and demonstrated solutions effectively.
- Developed and nurtured a sales pipeline through cold calling, site visits, and networking activities.
- Prepared quotations, negotiated pricing, and ensured follow-up until closure.
- Coordinated with suppliers for technical recommendations and alignment of products.
Parking Service Officer
Manchester City Council
Manchester
2024.10 - 2025.05
- Investigate and process customer appeals regarding Penalty Charge Notices (PCNs), ensuring compliance with local council policies and statutory regulations. Analyse evidence provided by motorists and make decisions on parking disputes based on fairness and relevant legal frameworks.
- Provide detailed and accurate written responses to customer appeals, maintaining a professional tone and clarity. Collaborate with internal teams and external stakeholders to resolve complex cases effectively.
- Ensure timely and efficient handling of appeals, meeting service level agreements (SLAs). Utilise case management systems to record, track, and process appeals with accuracy and attention to detail.
Emergency Medical Advisor
North West Ambulance Service
2024.04 - 2024.10
- Provide critical pre-arrival medical advice and support to emergency callers, ensuring calm and clear communication.
- Collaborate with paramedics, dispatchers, and other emergency personnel to coordinate timely and effective responses to emergencies. Utilise advanced triage systems to prioritise emergency calls, ensuring high-risk cases receive immediate attention.
- Maintain detailed and accurate records of all calls and interventions, ensuring compliance with legal and organisational standards. Demonstrate strong problem-solving abilities and resilience in high-pressure situations, ensuring optimal outcomes for patients.
Kiosk Manager
Manchester United Football Club
2023.04 - 2024.04
- Managing three kiosks within the stadium, as well as up to thirty staff members, in maintaining all the logistics. Handling stock control and conflict management skills with at least 3,000 customers per kiosk.
- Strong communication skills to articulate information clearly and professionally, and team collaboration to enhance overall service delivery.
- Handled crisis situations effectively, minimising impact on business operations. Fostered client relationships, leading to increased brand loyalty.
Kiosk Manager
Manchester City Football Club
2023.10 - 2024.03
- Management of stocks within set minimum and maximum levels to serve customers without overextending finances, with extraordinary organisational skills and a quick ability to adapt to any given situation.
- Planned logistical operations for safe transportation, storage and sale of goods.
- Monitored competitor activities, responding creatively to maintain relevancy and competitive edge.
Resident Ambassador
Unite Students
Manchester
2022.09 - 2023.09
- Submitted student performance reports to management for assessment. Demonstrated strong problem-solving skills in various situations.
- Had a successful eight events, with a minimum of 50 participants, to improve the relationship between the property and students.
Event Operator (Part-Time)
Run Through
Manchester
2022.09 - 2023.09
- Coordinate and plan various events, including marathons, trail runs, and develop event timelines, ensuring all tasks are completed within deadlines.
- Demonstrate flexibility in handling unexpected challenges, finding effective solutions on the spot to adapt under any changing circumstances, and making real-time decisions to ensure the success of events.
Event Manager
HobNob Connect
Dubai
2021.06 - 2022.08
- Recruited and trained staff for event-specific functions. Oversaw budgeting, booking, vendor negotiations, and event logistics across international projects.
- Managed event paperwork, contracts, and team assignments for high-profile music and comedy shows.
- Experience with both in-person and remote coordination for Dubai, Manchester, and London-based events.
- Managed vendors, photographers, videographers, musicians, and participants throughout rehearsals and events. Coordinated event booking activities seamlessly with international logistics and management expertise.
Education
Bachelor Of Science - Electronics And Communication
SRM University
Chennai, IndiaMaster Of Science - International Business Management
Manchester Metropolitan University
Manchester, United KingdomSkills
- Business administration and documentation
- Operations coordination
- Customer support and complaint resolution
- Office workflow management
- Staff supervision and scheduling
- Stakeholder liaison
- Data analysis and collection
- Contract negotiation strategies
- Staff management
- Microsoft Office and G Suite proficiency
- Regulatory compliance understanding
- Time and resource management
- Technical proficiency
- Digital marketing expertise
- New business development and logistics coordination
Certification
- United Kingdom Driving License with B, BE, AM - 2023
- United Arab Emirates Full Driving License 2021
- Indian Full Driving License 2016
LANGUAGES
English
Proficient (C2)
Hindi
Proficient (C2)
Telugu
Proficient (C2)
Tamil
Native
Malayalam
Proficient (C2)
Timeline
Business Development Executive
Wavelogix
2025.09 - Current
Parking Service Officer
Manchester City Council
2024.10 - 2025.05
Emergency Medical Advisor
North West Ambulance Service
2024.04 - 2024.10
Kiosk Manager
Manchester City Football Club
2023.10 - 2024.03
Kiosk Manager
Manchester United Football Club
2023.04 - 2024.04
Resident Ambassador
Unite Students
2022.09 - 2023.09
Event Operator (Part-Time)
Run Through
2022.09 - 2023.09
Event Manager
HobNob Connect
2021.06 - 2022.08
Master Of Science - International Business Management
Manchester Metropolitan University
Bachelor Of Science - Electronics And Communication
SRM University