SAFEEK AHAMED
Dubai,United Arab Emirates
Summary
Reliable Office Administration Assistant experienced in supporting administrative operations across government and private sector organisations in UAE. Achieved operational efficiency through effective document management, office coordination, and customer service. Committed to maintaining organised office environments while ensuring compliance with safety and data security regulations.
Overview
4
4
years of post-secondary education
7
7
years of professional experience
Work history
Office Administrator
Ministry of Health and Prevention – ME Services L.L.C.
Dubai, UAE
2026.02 - Current
- Provide administrative and clerical support to management and departmental staff.
- Support day-to-day office operations and assist with administrative tasks assigned by supervisors.
- Maintain an organized, efficient, and professional office environment.
- Accurately executed secretarial tasks, maintaining smooth administrative operations.
- Handle email correspondence and assist with routine office communication.
- Receive visitors and direct them to the appropriate departments in a professional manner.
- Scheduled meetings and prepared meeting rooms along with essential documents and materials for effective collaboration.
- Managed incoming and outgoing documents with proper filing and record maintenance to ensure easy retrieval.
- Perform data entry and maintain accurate electronic and physical records.
- Scan, photocopy, print, and organize official documents for internal use.
- Coordinate document distribution between departments and maintain document tracking records.
- Monitored office stationery and maintained inventory of supplies to ensure continuity of operations.
- Maintained confidentiality of sensitive information through secure handling practices. and proper handling of official documents and records.
- Worked with HR to maintain accurate and confidential employee records, enforcing compliance with regulatory standards.
- Ensured smooth functioning of the office with regular equipment checks.
- Enhanced team efficiency for seamless workflow management.
Office Administrator
Media Council – ME Services L.L.C.
Dubai, UAE
2025.10 - 2026.01
- Provide administrative support to management and office staff.
- Support daily office operations and administrative activities.
- Perform data entry and maintain accurate office records.
- Maintain physical and electronic filing systems.
- Ensure documents are properly organised and easily accessible.
- Handle document scanning, photocopying, printing, and record management.
- Coordinated logistics for special events, enhancing attendee experience and contributing to successful company functions.
- Prepared reports meticulously for accurate record-keeping purposes.
- Answered high-volume daily telephone and email enquiries, reducing correspondence backlogs and improving response times.
- Receive visitors and assist with general office enquiries.
- Greeted and directed incoming visitors and clients to reduce wait times and increase satisfaction.
- Arranged and scheduled meetings, ensuring all participants were informed. and appointments, ensuring effective time management.
- Coordinate meeting rooms and office schedules.
- Monitor office stationery and maintain inventory records.
- Managed incoming and outgoing correspondence to ensure timely responses., providing timely responses to all enquiries.
- Liaised with external vendors and service providers to address on-site maintenance and repair needs.
- Maintained high standards of accuracy and quality in data entry and record keeping.
- Created and submitted progress reports to upper management.
- Delivered new hire training and mentored established staff on processes and procedures.
- Oversaw recruitment for clerical staff, accounting and operations teams.
Front Office Assistant
Ministry of Interior (Fazaa) – ME Services L.L.C.
Ajman, UAE
2024.02 - 2025.09
- Managed front desk operations, facilitating seamless visitor experience and office efficiency.
- Greeted guests and clients with warmth and professionalism.
- Communicated effectively with clients over the phone to provide information and assistance.
- Received and screened high-volume internal and external communications, calls and emails.
- Responded promptly to telephone enquiries from clients, vendors and customers.
- Registered visitors, guests and contractors upon arrival, providing access passes.
- Coordinated meeting room bookings for seamless business meetings.
- Maintained clean reception area, promoting a positive image of the company.
- Assisted in day-to-day office administration.
- Assisted staff with administrative and clerical tasks.
- Supported staff with administrative needs for photocopying, faxing and filing.
- Maintained confidential documents and filing systems.
- Handled confidential documents, maintaining privacy and security.
- Updated records and performed data entry.
- Coordinated internal documentation and office communications to enhance information flow.
- Facilitated effective inter-departmental communication, enhancing collaboration efforts.
- Scheduled appointments using organisational software tools, minimising conflicts and overlaps.
- Sorted mail daily, ensuring timely delivery to respective departments or individuals.
- Maintained office files for reliable reference, including electronic and hard copies.
- Managed office supplies and inventory records.
- Tracked inventory and managed office supplies.
- Maintained a tidy office environment by regularly organising and cleaning workspaces., organised and stocked with supplies.
- Helped set up internal and external office activities for small and large groups.
- Troubleshot issues with office equipment for uninterrupted workflow.
- Trained new hires on office protocols, fostering an environment of learning and growth.
- Resolved customer complaints, contributing to higher satisfaction rates and retention.
- Delivered exceptional guest service throughout entire product process.
- Supported efficient office operations.
- Organised and maintained office common areas.
- Took messages from staff and clients, relaying them accurately to the relevant parties. between staff, customers and other parties.
Office administrative assistant
Seville Product L.L.C.
Dubai, UAE
2019.11 - 2021.02
- Assisted administrative staff with daily office tasks, enhancing workflow efficiency.
- Maintained office supplies and ensured an organised workplace.
- Operated office equipment efficiently, contributing to a functional work environment.
- Organised files and maintained office records.
- Assisted with office documentation and filing.
- Performed photocopying, scanning, and printing of documents.
- Handled incoming calls professionally whilst providing helpful assistance to callers.
- Handled incoming calls for staff, answering questions, directing calls and documenting messages.
- Alleviated workload of managers, providing reliable support in project coordination.
- Provided comprehensive administrative support during company events and meetings.
- Coordinated invoicing tasks to maintain accurate financial records.
- Arranged filing systems for easy use and retrieval by personnel.
- Supported staff with administrative needs for photocopying, faxing and filing.
- Handled confidential documents with utmost discretion, maintaining privacy standards at all times.
- Enhanced customer satisfaction through timely query resolution.
- Contributed to cleaner office environment by implementing effective waste management practices.
- Facilitated team-building activities to foster a positive work culture.
- Examined, scanned and input documents in software system.
- Opened and routed business parcels and letters.
- Processed new customer orders to ensure timely delivery and satisfaction., coordinated related documentation and adjusted account balances.
Education
Bachelor of Technology - Information Technology
Chendhuran College Engineering & Technology
Pudukkottai 2008.08 - 2012.05
Skills
- Administrative support provision
- Microsoft Office proficiency
- Outlook mastery
- CRM software
- ERP systems
- Database management understanding
- Document management
- Records keeping efficiency
- Office supplies management
- Time organisation
- Efficient time management
- Task prioritisation
- Project coordination
- Office workflow optimisation
- Process improvement
- Customer orientation
- Complaint resolution capability
- Vendor management
- Supplier liaison
- Team collaboration
- Communication management
- Technical support
- Desktop support
- Remote support
- Remote user support
- Troubleshooting
- System troubleshooting
- Virus removal
- Data recovery skills
- Printer setup and repair
- Driver setup
- Backup systems operation
- Knowledge of operating systems
- Networking protocols understanding
- Windows server skills
- Windows server administration
- Active Directory management
- Cisco CCNA
- Firewall maintenance
- Security systems
- Desktop upgrades
- Application updating
- Basic accounting capability
- Inventory management
- Information interpretation
- Meeting facilitation
- Database administration
- Firewall maintenance
- Cisco CCNA
- Windows server administration
- Security systems
- Application updating
LANGUAGES
Tamil
Advanced (C1)
English
Upper intermediate
Arabic
Beginner
Hindi
Intermediate
Malayalam
Intermediate
PERSONAL INFORMATION
- Nationality: Indian
- Visa Status: Employement
Timeline
Office Administrator
Ministry of Health and Prevention – ME Services L.L.C.
2026.02 - Current
Office Administrator
Media Council – ME Services L.L.C.
2025.10 - 2026.01
Front Office Assistant
Ministry of Interior (Fazaa) – ME Services L.L.C.
2024.02 - 2025.09
Office administrative assistant
Seville Product L.L.C.
2019.11 - 2021.02
Bachelor of Technology - Information Technology
Chendhuran College Engineering & Technology
2008.08 - 2012.05