Saiteja Sunnam
Dubai,uae
Summary
Loyal employee with solid understanding of training and mentoring employees. Dedicated team player, proactive and hands-on in task completion.
Overview
7
7
years of professional experience
3
3
years of post-secondary education
1
1
Certification
Work History
Housekeeping supervisor
V Hotel curio collection by Hilton
Dubai, UAE
02.2022 - Current
- Inspected rooms to confirm quality and attention to detail met brand standards.
- Trained staff in proper cleaning, sanitisation and infection control.
- Worked with front desk staff to respond promptly to guest requests, maximising customer satisfaction.
- Motivated cleaning staff to deliver housekeeping tasks within allotted timeframes.
- Audited rooms after cleaning to check cleanliness standards.
- Maintained faultless cleanliness standards to exceed guest expectations and encouratge repeat visits.
- Responded quickly to customer requests for linen, towel and toiletry replacements.
- Requisitioned housekeeping supplies and guest toiletries to maintain adequate inventory levels.
Housekeeping supervisor
Comfotel Hotel
Hyderabad, INDIA
02.2019 - 03.2020
- Coordinated cleaning teams to meet daily housekeeping demands.
- Coached housekeeping staff to effectively plan and deliver on targets.
- Communicated repair needs to maintenance staff for prompt remedial action.
- Inspected rooms to confirm quality and attention to detail met brand standards.
- Supplied minibars with beverage and snack replenishments.
Housekeeping attendant
Marasa Sarovar Hotel
Tirupati, INDIA
02.2018 - 01.2019
- Removed used towels and bedding, replaced with new and reset spaces to professional standards.
- Kept floors clean with regular sweeping, vacuuming and mopping.
- Vacuumed carpeted areas and mopped hard floors.
- Polished glass, mirrors and metal items to attractive shine.
Education
Bachelor of Hotel Management - Hotel industry
Shine institute of hotel management
Hyderabad 06.2016 - 05.2019
Skills
- Attention to Detail
- Detailed cleaning product knowledge
- Housekeeping rota scheduling
- Housekeeping staff training
- Stock inventory
- Housekeeping inspections
- Deep cleaning methods
Languages
English
Fluent
Hindi
Fluent
Telugu
Fluent
Certification
- Butler training
- Catch me at the best
- Guest satisfaction award
- Train the trainer
- Most guests recognition in 2023
Timeline
Housekeeping supervisor
V Hotel curio collection by Hilton
02.2022 - Current
Housekeeping supervisor
Comfotel Hotel
02.2019 - 03.2020
Housekeeping attendant
Marasa Sarovar Hotel
02.2018 - 01.2019
Bachelor of Hotel Management - Hotel industry
Shine institute of hotel management
06.2016 - 05.2019
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