Sajish Kumar
Dubai,UAE
Summary
Skilled Sales and business development Manager with demonstrated success in coordinating team and financial activities. Strong track record of forging trusted client relationships. Results-driven, ambitious and competitive business leader focused on transformative leadership and continuous improvement to drive growth and maximise profits. Tenacious executive ready to take on challenging role, meet goals and surpass expectations. Detail-oriented and forward-thinking with strong communication, decision-making and problem solving abilities.
Overview
20
20
years of professional experience
Work history
Senior sales manager
Galeon Shipping LLC
Dubai, UAE
2023.10 - Current
- Optimised quality of service by completing performance reviews and analysing client feedback.
- Evaluated sales strategy impact by collecting, analysing and reporting on sales data.
- Nurtured key client relationships through regular meetings to reach 100% client retention.
- Networked at industry conferences and events to build knowledge and identify new leads.
- Improved profitability by constantly updating sales and pricing strategies in line with market conditions.
- Expanded product range to reach new customers and leverage emerging market opportunities.
- Drove continual improvement within sales team through 1:1 reviews and coaching.
- Supervised a sales team to meet and exceed individual sales target
- Fostered strategic relationships with Vendors and world wide agents to ensure order target fulfilment.
Branch manager
Alsi For Marine services LLC
Dubai, UAE
2020.06 - 2023.08
- Started a new branch in UAE. Interviewed and hired talented individuals, improving overall talent and skills set for organisation. Designed sales and service strategies to improve revenue and retention.
- Developed and maintained relationships with world wide agents and clients.
- Maintained confidentiality of revenue records and client information to prevent mishandling of data and potential breaches.
- Facilitated smooth running of branch operations by verifying consistent compliance with standard operating procedures.
- Oversaw all aspects of branch management, including sales, revenue and policy enforcement.
- Increased overall annual sales by incorporating several quality process improvements within the branch.
- Supportively directed a team of 14 members and 2 branches In Dubai and Hatta.
Business development manager
World Class Freight LLC
Dubai, UAE
2015.11 - 2020.05
- Created new client pipeline to meet monthly targets.
- Oversaw full sales lifecycle from prospecting clients to closing deals.
- Coached team to build client relationships and exceed sales targets.
- Drew on understanding of key markets to push development of business strategies.
- Generated leads to bring in new client revenue and improve bottom-line profitability.
- Maintained client records in bespoke CRM systems, ensuring streamlined data processes for maximum efficiency.
- Contacted and converted potential customers via telephone, email and in-person enquiries.
Assistant manager
Caravel Logistics Middle East LLC
Dubai, UAE
2010.09 - 2012.10
- Nurtured positive customer relationships, enhancing membership loyalty and driving client retention.
- Built customer relationships with consultative sales approach.
- Addressed customer issues professionally, delivering quick, successful resolutions.
- Generated revenue and converted sales leads to shipments.
- Consistently achieved monthly GP and targets.
Sales development manager
HDFC Standard Life Insurance Co. Ltd
Cochin , India
2003.09 - 2010.08
- Managed business development initiatives by developing impactful customer relationships and executing benefit-orientated presentations to increase revenue.
- Developed new business by networking with valuable customers.
- Created effective organisational systems for reports, agendas, contracts and records.
- Created professional sales presentations and seminars to effectively demonstrate product features and competitive advantages.
- Enhanced business development through proactive networking and relationship-building strengths.
- Set up appointments with potential and current customers to discuss new products and services.
- Completed customer searches to generate new leads.
- Increased revenue by acquiring new customers and determining needs to offer relevant products.
- Branded products through effective salesmanship and maintained long-term relationships with clients.
- Maintained routine communication with clients to assess overall satisfaction, resolve complaints and promote new offerings.
- Researched potential clients in order to be well-prepared for appointments.
- Used consultative sales approach to understand and meet customer needs.
Education
Bachelor of Arts -
Maharajas College
Cochin /2000 - /2003
Skills
- Business development
- Team player
- Revenue generation
- Relationship management
- People-oriented
- Recruiting and hiring
Languages
English
Fluent
Hindi
Fluent
Malayalam
Native
Tamil
Intermediate
Timeline
Senior sales manager
Galeon Shipping LLC
2023.10 - Current
Branch manager
Alsi For Marine services LLC
2020.06 - 2023.08
Business development manager
World Class Freight LLC
2015.11 - 2020.05
Assistant manager
Caravel Logistics Middle East LLC
2010.09 - 2012.10
Sales development manager
HDFC Standard Life Insurance Co. Ltd
2003.09 - 2010.08
Bachelor of Arts -
Maharajas College
/2000 - /2003