

Over 2 years of professional experience in the field of Operations, Sales and customer service. Started my carer at lc waikiki. Currently working as a customer care executive in the Telecommunication field responsible for product Sales and After-sales Support as per Product-Customer journey. Looking forward to maintain full-time position that offers professional challenges utilizing my interpersonal skills, Excellent time management and problem-solving skills.
Handling customers according to regulations provided by the Telecommunications and Digital Government Authority (TDRA) of UAE, so as to maintain compliance.
Working with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas and thus increase revenue by implementing effective sales strategies like Upselling/CrossSelling.
Fielding customer complaints to facilitate negotiations, resolving issues and reaching mutual conclusions so as to create a win-win situation.
Create a work experience section that provides insight to my career.
Using strategies to control the flow and handle-customers according to the company rules and regulations.
Working with sales team to achieve out target.
Inform all the customers about the company products and how the product will be useful depending on his daily usage.
At my free time i used to do a hobby which i like of taking pictures and promotes some of the brands product by taking a videos and photos at the social media.
During my military service i was working at my unit to handle some affairs related to soldiers.
During my journey at college i manage to get training at accounting profession and how to control the time.
Greeting and directing office guests and providing general information,Answering and making phone calls on behalf of office employees and give the customer good impression about the company packages for trips.
Developed ambitious sales team goals, using motivational techniques to improve my skills.
like to enjoy every minute of life.