SALIH ARSHAD

• Demonstrated excellent problem-solving skills, consistently resolved challenging technical issues.
• Streamlined workflow by developing effective service schedules.
• Fostered strong relationships with customers through exceptional service delivery.
• Heat Treatment and Foundry Production Knowledge
• Profiency in Machining - tools, equipments, drawing , methods and planning.
• Identified areas for improvement in service procedures, increased operational efficiency.
• Developed effective communication channels for improved team coordination.
• Resolved customer complaints promptly, improved client retention rates.
• Ensured compliance with safety regulations during all servicing tasks for secure work environment.
• Plant Incharge over 35+ labor forces, durability of the 30+ machines Like - TOS Conventional Lathe, Radial Drilling, Kembi welding, AMC and Serdi, Serdi.
• Introduced a preventive maintenance plan for workshop tools and machinery, prolonged their lifespan.
• Streamlined workshop operations to enhance productivity and efficiency.
• Warmly greeted customers and maintained positive relationships, generating consistent repeat business.

Key deliveries

• Caterpillar (Mohamed Abdul Rahman Al Bahar LLC).
• Komatshu (Galadari Heavy Equipments LLC). Cummins (Cummins Arabia LLC).
• Mitsubishi, Bugatti (Al Habtoor motors). National Plant & Equipments (Al Naboodah road division).
• Al Ghandi Motors [GMC], FAMCO [Yanmar, Volvo and Toyota].
• NAEL Al Ain, AMGC – Al Marwan General contracting, CONMIX, CEMEX.
• Yanmar, Volvo and Toyota (Al Futtaim auto machinery FAMCO).
• Stevin Rocks, RAK Rocks, Wade Adams, Dubal [EGA], Al Bwardy [DAMEN].
• Marines Services like Stanford Marine, Dynamic Marines, Grandweld, Linden Shipping Intl.

• Performing repair and reconditioning of the engine components in highly effective manner and all the operations are carried out in-line with internationally accepted OEM quality standards procedure of sizes and quality.
• Majorly focusing on reconditioning of cylinder block, crankshaft, camshaft, connecting rod & head.
• Hydraulic tubes repairing works [Worn-out Oilseal, Bearing seating areas, end thread repair].
• Technical Advisor for modification of the engine components depends upon the customer needs for road racing sports events [LIWA, TURBOCHARGED. YAS Circuits, etc]
• Documenting the pre inspection reports and evaluation with the OEM standards of size with its limits of allowable tolerances.
• Estimation of services and explaining all repairing options to customers including time, cost estimates and part needs. Setting up targets and achieving the same within time and service parameters
• Verifying the final inspection reports and clearances between the components, comparing it with the OEM standard.
• Repairing the critical cracks in metal bodies without appliance of heat treatments by means of crack sealing or Cold/Metal stitching process.
• • Safety of workforces, and housekeeping, Invoice credits controller, Accounts and Transport Superintend.

• Maintained accurate documentation of all technical service activities for transparency and accountability.
• Streamlined communications between Service Engineer team and non-tech staff, leading to efficient problem solving.
• Receiving the customer stuffs, inspect the components and executes the pre inspection, identifying the major issues by means of visual inspection.
• Reporting the seized portion, watermarks and rested location in the engine components, checking for cracks, broken and ruined parts.
• Profiency in Liquid penetrant test (DP), Magnetic particle test (MPI), Hardness Test and Hydrostatic pressure test.