Salma Aslam
Customer Service
Dubai,DU
Overview
11
11
years of professional experience
Work History
Sales Executive
Premier Star Technology LLC
Dubai
02.2023 - 05.2024
- Generated leads through cold calling and email campaigns, resulting in an increase in sales inquiries
- Used a customer relationship management system to track and monitor customer data
- Provided customer service and technical support to ensure customer satisfaction and loyalty.
SalesCoordinator, Allure Care Pvt Ltd
Islamabad
02.2020 - 01.2023
- Coordinated with cross-functional teams to develop and execute successful sales strategies, resulting in a 120% increase in sales
- Nominated by for the CEO's Awards
- Developed and maintained an up-to-date customer database, resulting in improved customer service
- Developed and implemented customer loyalty programs that resulted in a increase in repeat business.
Marketing Executive
Dentifix Clinic
Islamabad
06.2018 - 01.2020
- Developed and implemented a content marketing strategy that increased website traffic by 41%
- Managed the design, development, and execution of digital marketing campaigns, resulting in an increase in website conversions
- Developed successful advertising campaigns that resulted in increase in brand awareness.
Guest Relationship Officer
City View Hotel
Lahore
01.2017 - 11.2018
customer service
04.2013 - 09.2015
- Set and maintain high standards of, within the organization
- Address and resolve customer complaints or issues with empathy and urgency
- Set and maintain high standards of customer service within the organization
- Serve as the primary point of contact for guests or customers, answering inquiries through in person and social media platforms.
Education
Bachelor of Arts - undefined
Punjab University
Skills
- Business Development
- Marketing and Sales Sales
- Analytics Social Selling
- (LinkedIn,Indeed)
- Sales Forecasting
- Languages
- English
- Urdu
- Hindi
- Profile
- Results driven individual with a niche for increasing revenue streams and
- Developing long lasting and effective client relationships Bringing forth the
- Ability to develop and implement winning business plans that lead to increased
- Sales Adept in leading sales training workshops, and managing teams to achieve
- Company goals
Timeline
Sales Executive
Premier Star Technology LLC
02.2023 - 05.2024
SalesCoordinator, Allure Care Pvt Ltd
02.2020 - 01.2023
Marketing Executive
Dentifix Clinic
06.2018 - 01.2020
Guest Relationship Officer
City View Hotel
01.2017 - 11.2018
customer service
04.2013 - 09.2015
Bachelor of Arts - undefined
Punjab University