Overview
Work History
Education
Skills
Timeline
Generic

Salma Aslam

Customer Service
Dubai,DU

Overview

11
11
years of professional experience

Work History

Sales Executive

Premier Star Technology LLC
Dubai
02.2023 - 05.2024
  • Generated leads through cold calling and email campaigns, resulting in an increase in sales inquiries
  • Used a customer relationship management system to track and monitor customer data
  • Provided customer service and technical support to ensure customer satisfaction and loyalty.

SalesCoordinator, Allure Care Pvt Ltd
Islamabad
02.2020 - 01.2023
  • Coordinated with cross-functional teams to develop and execute successful sales strategies, resulting in a 120% increase in sales
  • Nominated by for the CEO's Awards
  • Developed and maintained an up-to-date customer database, resulting in improved customer service
  • Developed and implemented customer loyalty programs that resulted in a increase in repeat business.

Marketing Executive

Dentifix Clinic
Islamabad
06.2018 - 01.2020
  • Developed and implemented a content marketing strategy that increased website traffic by 41%
  • Managed the design, development, and execution of digital marketing campaigns, resulting in an increase in website conversions
  • Developed successful advertising campaigns that resulted in increase in brand awareness.

Guest Relationship Officer

City View Hotel
Lahore
01.2017 - 11.2018

customer service

04.2013 - 09.2015
  • Set and maintain high standards of, within the organization
  • Address and resolve customer complaints or issues with empathy and urgency
  • Set and maintain high standards of customer service within the organization
  • Serve as the primary point of contact for guests or customers, answering inquiries through in person and social media platforms.

Education

Bachelor of Arts - undefined

Punjab University

Skills

  • Business Development
  • Marketing and Sales Sales
  • Analytics Social Selling
  • (LinkedIn,Indeed)
  • Sales Forecasting
  • Languages
  • English
  • Urdu
  • Hindi
  • Profile
  • Results driven individual with a niche for increasing revenue streams and
  • Developing long lasting and effective client relationships Bringing forth the
  • Ability to develop and implement winning business plans that lead to increased
  • Sales Adept in leading sales training workshops, and managing teams to achieve
  • Company goals

Timeline

Sales Executive

Premier Star Technology LLC
02.2023 - 05.2024

SalesCoordinator, Allure Care Pvt Ltd
02.2020 - 01.2023

Marketing Executive

Dentifix Clinic
06.2018 - 01.2020

Guest Relationship Officer

City View Hotel
01.2017 - 11.2018

customer service

04.2013 - 09.2015

Bachelor of Arts - undefined

Punjab University

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Salma AslamCustomer Service