Sanjok Kharel
Kavrepalanchok,nepal
Summary
Dedicated hospitality professional with expertise in hygiene regulations compliance and platinum service delivery. Skilled in handling multiple orders, cutlery usage, and maintaining food service etiquette. Proficient in POS systems operation and adaptable communication, ensuring seamless reservation handling and customer satisfaction. Knowledgeable about alcohol laws and adept at using coffee machines, with a strong hospitality mindset. Aims to leverage skills in a dynamic environment to enhance guest experiences.
Overview
2
2
years of professional experience
2041
2041
years of post-secondary education
Work history
Food and beverage server
Rixos Bab Al Bahr
Ras al-Khaimah, United Arab Emirates
2025.04 - Current
- Facilitated accurate food and drink orders using order slips or direct entry into the system for effective communication with kitchen staff.
- Assisted in serving wine according to established guidelines to enhance guest experience.
- Addressed customer complaints promptly to support customer retention.
- Coordinated with fellow serving staff to improve operational efficiency.
Intern
The Soaltee
Kathmandu, Nepal
2024.07 - 2024.11
- Set tables, ensuring a comfortable environment for customers.
- Performed end-of-day cleaning duties, maintaining hygienic conditions in the restaurant.
- Maintained cleanliness in dining area for a pleasing atmosphere.
- Communicated effectively with chefs to accommodate special requests or allergies in meals served.
- Worked efficiently under pressure during peak hours for seamless operations.
Education
High School Diploma - science
Gothatar English Secondary School
Kathmandu 2001.04 - 2020.04
Diploma - Hotel Management
Madan Ashrit Memorial Polytechnic Institute
KathmanduSkills
- Hygiene regulations compliance
- Multiple orders handling
- Cutlery usage
- Alcohol laws knowledge
- Platinum service delivery
- Food service etiquette
- Adaptable communication
- Hospitality mindset
- Reservation handling
- POS systems operation
- Coffee machine usage
Languages
English
Fluent
Russian
Beginner
Nepali
Fluent
References
References available upon request.
Timeline
Food and beverage server
Rixos Bab Al Bahr
2025.04 - Current
Intern
The Soaltee
2024.07 - 2024.11
High School Diploma - science
Gothatar English Secondary School
2001.04 - 2020.04
Diploma - Hotel Management
Madan Ashrit Memorial Polytechnic Institute