SARAH KANYI
Dubai,UAE
Summary
Exceptional customer focus and problem-solving abilities drive operational efficiency. Strong time management skills and teamwork enhance productivity. Proven track record in managing financial transactions and delivering outstanding customer service.
Overview
6
6
years of professional experience
Work history
Senior cashier
THE LANDMARK GROUP - CENTREPOINT
11.2021 - 09.2025
- Trained new staff in cashiering and customer service, enhancing team capabilities.
- Resolved customer inquiries and complaints to maintain positive shopping experiences.
- Mentored junior cashiers, improving customer service skills and operational efficiency.
- Audited till receipts against sales records daily for accuracy verification.
- Implemented loss prevention measures, significantly reducing theft incidents.
HEAD WAITRESS
Chin Chin Group of Restaurants
01.2020 - 10.2021
- Delivered exceptional wait service, fostering memorable dining and online ordering experiences.
- Supervised staff across shifts to enhance operational efficiency.
- Ensured compliance with food safety and sanitation standards according to UAE regulations.
- Balanced cash drawer accurately at shift beginnings and ends.
- Prepared petty cash summaries to monitor expenses and generated cash-to-bank reports..
Education
Diploma - Nutrition & Dietetics
The Technical University of Kenya
Diploma - Business Management
The Kenya Institute of Management
Skills
- Administrative management
- Microsoft Office Suite
- Customer focus
- Attention to detail
- Problem solving
- Time management
- Team player
Hobbies and Interests
Travelling, Reading
Timeline
Senior cashier
THE LANDMARK GROUP - CENTREPOINT
11.2021 - 09.2025
HEAD WAITRESS
Chin Chin Group of Restaurants
01.2020 - 10.2021
Diploma - Nutrition & Dietetics
The Technical University of Kenya
Diploma - Business Management
The Kenya Institute of Management
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