SARFRAZ AHMAD
38A Street Kinza Cafeteria Hor Al Anz Deira Dubai
Summary
I am English studies graduate, interested in finding good work opportunities to enhance my skills and to explore new areas in every field of life. Ability to work under pressure, as an individual or as part of a team, consistently delivers projects on-time, meets deadlines and passionate about work.
Overview
7
7
years of professional experience
Work History
CUSTOMER SERVICE RELATION OFFICER
Sonari Bank Pakistan Limited
10.2019 - 09.2022
- Wrote detailed narrative reports for use in investigations.
- Addressed public questions, complaints and requests and provided necessary assistance.
ENGLISH TUTOR
Academy
02.2016 - 03.2022
Sales Manager's Assistant
Telenor Pakistan
04.2017 - 08.2019
- Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
Education
Master of Arts - M.A English ( Linguistics & Literature)
National University of Modern Languages Islamabad
Pakistan01.2017
Skills
Strong Work Ethic
Communication
Organization
Self-Motivation
Adaptability
Stress Handling
Progress Evaluations
Individualized Instruction
MS Word
MS Excel
MS PowerPoint
Personal Information:
Visa Status: Office Manager
Date of Birth: 17-01-1993
Nationality: Pakistani
Marital Status: single
Travelling, Team Sports, Book Reading
I love to reading, playing and travelling.
Languages
Urdu
Punjabi
English
Timeline
CUSTOMER SERVICE RELATION OFFICER
Sonari Bank Pakistan Limited
10.2019 - 09.2022
Sales Manager's Assistant
Telenor Pakistan
04.2017 - 08.2019
ENGLISH TUTOR
Academy
02.2016 - 03.2022
Master of Arts - M.A English ( Linguistics & Literature)
National University of Modern Languages Islamabad
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