Satish Thattari

• Was assigned the task of developing the Abu dhabi market and successfully doubled the revenue and clients.
• Was part of core team launching bakery and flatbread category
• Responsible for collecting the monthly overdue on time as per company’s goal.
• Secured high-value accounts through consultative selling, effective customer solutions and promoting compelling business opportunities.
• Devised strategies to perform at required goal level and achieve monthly quota.
• Recommended brand products to customers to encourage repeat purchases and foster customer loyalty.
• Sold new products and services and developed new accounts to maximize revenue potential.
• Addressed problems with accounting, billing and service delivery to maintain and enhance client satisfaction.
• Oversaw new business development to generate sales leads, negotiate client pricing and forecast revenue.
• Built and strengthened long-lasting client relationships based on accurate price quotes and customer-centric terms.
• Listened attentively to client feedback to create stronger relations and shape business.
• Reviewed and mitigated discrepancies to increase sales, reduce costs and streamline processes.
• Educated clients on new products or services to increase customer engagement with brand.
• Analyzed key competitors to respond to competitive threats.
• Set clear sales goals to identify activities and behaviors to advance sales process and close deals.
• Liaised with external customers and internal departments to provide and gather information enabling customer requirements to be met.

• Responsible in handling the Retail business of the company and to bring in fresh accounts to increase the turnover
• Handle the existing accounts and to generate more revenue from them.
• Closed lucrative sales deals using strong negotiation and persuasion skills.
• Established and cultivated solid business relationships with new or existing customers.
• Resolved customer issues quickly to close deals and boost client satisfaction.
• Met with clients, delivering presentations and educating on product and service features and offerings.
• Interpreted sales and pricing policies to departmental personnel and customers.

• Account Planning and strategizing for new pitches and business acquisition.
• Reached out to potential customers via telephone, email and in-person inquiries.
• Consulted with product development teams to enhance products based on customer interest data.
• Identified distributor challenges related to corporate service offerings in order to formulate potential solutions.
• Scheduled and implemented product promotions in accordance with available inventory and staff resources.
• Negotiated, prepared and signed contracts with clients.
• Worked with existing customers to increase purchases of products and services.
• Taught consultative selling techniques to new and existing staff members to build expertise.
• Uncovered and qualified prospects and sales opportunities in targeted markets using external resources.

Joined as a Team Leader and later promoted as the Manager and was Business Partner since 2004.

Independently handled the administration of the Franchisee.

Job responsibility involved recruiting sales and backend staff and training them.

Managed a team of 30 Sales, customer care and collection staff efficiently.

Run the business profitably.

Handled customer queries regarding billing, technical complaints and

giving them solutions.

Meeting the Customers who have problems in service and try sorting the issues amicably.