Saurabh Ranabhat
Dubai
Summary
- I seek challenging opportunities where I can fully use my skills for the success of the organization. I want to succeed in a stimulating and challenging environment that will provide me with advancement opportunities. I want to excel in this field with hard work, perseverance and dedication.
Overview
8
8
years of professional experience
1
1
Certification
Work history
Barista/Cashier/Waiter
Tim Hortons
Dubai, UAE
01.2022 - Current
- Customer Service
- Cashiering and Upselling
- Ordering and arranging of material
- Daily supervision of stock
- Daily sales and cash handling
- Ensure the guest experience receives a prompt and warm greeting
- Creates positive impression for the guests through energetic attitudes
- Maintains store standards and cleanliness
- Handle POS, store-front employees, counter service, barista
- Provides efficient service at the cash counter
- Maintain speed of service
- Promptly executes service recovery for any guest concerns
- Performed all position responsibilities accurately and in timely manner
Waiter
Blueberry Cafe & Coffee House
Kathmandu, Nepal
01.2017 - 03.2019
- Maintained knowledge of menu items, leading to accurate order taking.
- Warmly greeted guests upon arrival to create welcoming atmosphere.
- Served high volumes of guests in fast-paced service environments with exceptional customer care.
- Resolved guest complaints promptly and professionally, notifying restaurant management of concerns.
- Processed cash and card payments promptly, minimising customer waiting times and enabling swift table turnarounds.
Education
+2 - Management
Tulsi Mehar higher secondary
Skills
- Customer Service
- Multitasking
- POS Systems
- Multidisciplinary teamwork
- Strong communication
- Quick learner
- Speedy and efficient
- Food safety trained
- Product upselling
- Latte art
Certification
Person-in-Charge-Advanced Certification,13-06-2025
Barista training,2021
Timeline
Barista/Cashier/Waiter
Tim Hortons
01.2022 - Current
Waiter
Blueberry Cafe & Coffee House
01.2017 - 03.2019
+2 - Management
Tulsi Mehar higher secondary
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