Semnga Carlson
Dubai
Summary
Driven individual with natural affinity for customer service and teamwork, perfectly suited for Barista role. Possesses excellent communication skills and knack for multitasking in fast-paced environments. Committed to creating memorable customer experiences and contributing to vibrant café atmosphere.
Overview
3
3
years of professional experience
Work history
Barista & cashier
Babblers cafe
03.2024 - Current
- Ensured freshness of pastries on display, contributing to overall quality assurance
- Ensured customer satisfaction by providing top-quality coffee and beverages.
- Demonstrated proficiency in operating espresso machines with precision and care.
- Maintained cleanliness of the café area whilst preparing orders.
- Offered personalised beverage recommendations, enhancing customer rapport.
- Assisted in inventory control measures for effective stock management.
- Implemented hygiene standards throughout café premises for public health safety compliance.
- Trained new staff members on café operations, fostering teamwork and consistency.
- Performed cash handling duties accurately to maintain financial integrity.
- Enhanced bar efficiency by keeping work areas tidy and well-stocked.
- Managed high volume orders during peak hours maintaining quality of service.
- Warmly greeted and served customers, promptly processing payments to minimise wait times.
- Prepared and served hot and cold beverages promptly, maintaining temperature, quality and presentation.
Kitchen helper
Shi akaifack restaurant
02.2023 - 02.2024
- Swept and mopped floors for a cleaner workspace.
- Performed waste disposal, resulting in a clean kitchen environment.
- Followed strict safety guidelines during food preparation reducing incidence of accidents.
- Prepared basic dishes under chef's supervision, enhancing productivity levels.
- Helped in unloading deliveries, facilitating easy stock rotation and storage.
- Achieved quick service with effective meal preparation support.
- Assisted with inventory management to prevent shortage of supplies.
- Maintained safe food storage methods for optimal freshness.
Waiter cum cashier
Shi akaifack
08.2022 - 01.2023
- Handled payment transactions to guarantee smooth customer checkout process.
- Explained dish components clearly to inform customers' decisions.
- Demonstrated proficiency in using Point of Sale systems for accurate billing.
- Maintained knowledge of menu items, leading to accurate order taking.
- Warmly greeted guests upon arrival to create welcoming atmosphere.
Education
Certificate of Higher Education - Economics and mathematics
GBHS mbalngong Yde
Skills
- Cash register use
- Efficient work pace
- Adaptive communication style
- Speciality coffee brewing
- Food safety regulations
- Proficiency in point-of-sale systems
- Multitasking proficiency
- Team player
- Inventory temperature control
Languages
English
Native
French
Elementary
A2
Timeline
Barista & cashier
Babblers cafe
03.2024 - Current
Kitchen helper
Shi akaifack restaurant
02.2023 - 02.2024
Waiter cum cashier
Shi akaifack
08.2022 - 01.2023
Certificate of Higher Education - Economics and mathematics
GBHS mbalngong Yde
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