Senthil VALIYAVEETTIL
Dubai,United Arab Emirates
Summary
Experienced Banking and Sales professional with proven sales record over 6 years experience in banking, operation and sales industry. Excellent reputation for resolving problems and improving customer satisfaction. Offers flexible schedule to deliver on team goals.
Overview
7
7
years of professional experience
1
1
Certification
Work history
Relationship Officer
First Global Force
Dubai
2023.06 - 2025.07
- Company Overview: DSA for Emirates NBD
- Increased sales by 10% month on month adding around 1 Mn PL booking
- Built strong client relationships, boosting customer referrals and satisfaction
- Supported marketing outreach and event-based sales initiatives
- Maintained comprehensive customer data using CRM tools
- DSA for Emirates NBD
NRI Relationship Manager
ICICI Bank Ltd
Kannur
2022.05 - 2022.09
- Maximized customer engagement and satisfaction by delivering excellent customer services
- Did a key role in increasing the book size by 15CR at FY closing
- Achieved monthly sales targets consistently through focused campaigns
- Managed complaints with calm, clear communication and problem solving
- Supervised branch operations, cash handling, audits, and compliance
Senior Officer - Operations
ESAF Bank
Calicut
2020.06 - 2022.05
- Delivered high performing initiatives to improve customer and business experiences and outcomes.
Personal Banker
HDFC Bank Ltd
Kannur
2019.02 - 2020.01
- Delivered personalized banking solutions to individual clients
- Ensured superior service levels leading to high customer retention
- Upsold relevant financial products through need-based engagement
Business Development Executive
Axis Bank Ltd
Kannur
2018.02 - 2019.01
- Identified new business opportunities through cold calling and market analysis
- Developed and executed sales strategies to expand client base
- Collaborated on marketing initiatives including email campaigns and events
Education
Bachelor of Commerce - ACCOUNTING AND CORPORATION
Kannur University
KANNUR05.2017
Skills
- Lead generation techniques
- Database management
- Business Development & Sales Growth
- Team Leadership & Performance Management
- Marketing & Client Engagement
- CRM & MS Office Suite (Excel, Word, Outlook)
- Customer relationship management
- Lead generation
- Sales oriented mindset
- Multitasking capability
- Banking procedures
Certification
- National Institute of Securities Markets (NISM) Certification, India
- Insurance Regulatory and Development Authority (IRDA) Certification, India
Personal Information
- Passport Number: S3130108
- Passport Place Of Issue: Kozhikkode
- Passport Expiry Date: 07/22/28
- Date of birth: 05/14/95
- Nationality: Indian
- Marital status: Married
- Visa status: Employment Visa
Custom
Available upon request
Languages
English
Fluent
Hindi
Advanced
Malayalam
Native
Timeline
Relationship Officer
First Global Force
2023.06 - 2025.07
NRI Relationship Manager
ICICI Bank Ltd
2022.05 - 2022.09
Senior Officer - Operations
ESAF Bank
2020.06 - 2022.05
Personal Banker
HDFC Bank Ltd
2019.02 - 2020.01
Business Development Executive
Axis Bank Ltd
2018.02 - 2019.01
Bachelor of Commerce - ACCOUNTING AND CORPORATION
Kannur University