Summary
Overview
Work history
Education
Skills
Certification
Personal Information
Custom
Languages
Timeline
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Senthil VALIYAVEETTIL

Senthil VALIYAVEETTIL

Dubai,United Arab Emirates

Summary

Experienced Banking and Sales professional with proven sales record over 6 years experience in banking, operation and sales industry. Excellent reputation for resolving problems and improving customer satisfaction. Offers flexible schedule to deliver on team goals.

Overview

7
7
years of professional experience
1
1
Certification

Work history

Relationship Officer

First Global Force
Dubai
06.2023 - 07.2025
  • Company Overview: DSA for Emirates NBD
  • Increased sales by 10% month on month adding around 1 Mn PL booking
  • Built strong client relationships, boosting customer referrals and satisfaction
  • Supported marketing outreach and event-based sales initiatives
  • Maintained comprehensive customer data using CRM tools
  • DSA for Emirates NBD

NRI Relationship Manager

ICICI Bank Ltd
Kannur
05.2022 - 09.2022
  • Maximized customer engagement and satisfaction by delivering excellent customer services
  • Did a key role in increasing the book size by 15CR at FY closing
  • Achieved monthly sales targets consistently through focused campaigns
  • Managed complaints with calm, clear communication and problem solving
  • Supervised branch operations, cash handling, audits, and compliance

Senior Officer - Operations

ESAF Bank
Calicut
06.2020 - 05.2022
  • Delivered high performing initiatives to improve customer and business experiences and outcomes.

Personal Banker

HDFC Bank Ltd
Kannur
02.2019 - 01.2020
  • Delivered personalized banking solutions to individual clients
  • Ensured superior service levels leading to high customer retention
  • Upsold relevant financial products through need-based engagement

Business Development Executive

Axis Bank Ltd
Kannur
02.2018 - 01.2019
  • Identified new business opportunities through cold calling and market analysis
  • Developed and executed sales strategies to expand client base
  • Collaborated on marketing initiatives including email campaigns and events

Education

Bachelor of Commerce - ACCOUNTING AND CORPORATION

Kannur University
KANNUR
05.2017

Skills


  • Lead generation techniques
  • Database management
  • Business Development & Sales Growth
  • Team Leadership & Performance Management
  • Marketing & Client Engagement
  • CRM & MS Office Suite (Excel, Word, Outlook)
  • Customer relationship management
  • Lead generation
  • Sales oriented mindset
  • Multitasking capability
  • Banking procedures

Certification

  • National Institute of Securities Markets (NISM) Certification, India
  • Insurance Regulatory and Development Authority (IRDA) Certification, India

Personal Information

  • Passport Number: S3130108
  • Passport Place Of Issue: Kozhikkode
  • Passport Expiry Date: 07/22/28
  • Date of birth: 05/14/95
  • Nationality: Indian
  • Marital status: Married
  • Visa status: Employment Visa

Custom

Available upon request

Languages

English
Fluent
Hindi
Advanced
Malayalam
Native

Timeline

Relationship Officer

First Global Force
06.2023 - 07.2025

NRI Relationship Manager

ICICI Bank Ltd
05.2022 - 09.2022

Senior Officer - Operations

ESAF Bank
06.2020 - 05.2022

Personal Banker

HDFC Bank Ltd
02.2019 - 01.2020

Business Development Executive

Axis Bank Ltd
02.2018 - 01.2019

Bachelor of Commerce - ACCOUNTING AND CORPORATION

Kannur University

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Senthil VALIYAVEETTIL