Results-focused Service Manager offering over Twelve years of experience directing business strategy, operational structure, human resource management, finance, and performance metrics. Proven capacity to continually improve service levels, streamline workflow processes and augment profitability. Fosters benchmark results through excellent team development, motivation, and mentorship abilities. I want to leverage my potential in the field to the best of my abilities. To work in a challenging environment, where I am able to sharpen my analytical skills, technical knowledge and with my work experience, add direct positive value to the organization.
Hi, I’m
SHADAB QUTUB
Dubai,United Arab Emirates
Summary
Overview
12
years of professional experience
1
Certification
Work History
Bright 4 Wheels Sales Private LimitedLucknow, India
Service Manager
06.2019 - 08.2023
Job overview
Achievements and Tasks
- Received Award from Zonal Service Manager for maintaining lowest CC/10K in North-3 Region for financial year 2021-22 and 2022-23.
- Received Award from Regional Manager-Accessories for Selling Highest MGA value through Workshop in North-3.
- Attended No. 1 CEI position in North-3 region by getting 100% CEI Score for 3 consecutive months.
- Achieved Highest Productivity of 5 Veh/day through Service on Wheels Program.
- Increased revenue streams by reducing costs, managing schedules and performing variance and risk analysis to implement corrective actions.
- Tracked KPIs to drive profitability and target delivery.
- Developed and implemented budgetary and resource allocation plans.
Greenland MotorsAllahabad, India
In House Trainer & Dealer Technical Manager
06.2013 - 05.2019
Job overview
Achievements and Tasks
- Achieved 1st Position in North-3 Region and 3rd Position in North Zone as a Best Trainer of Region having Highest number(82%) of Technical team qualified in SSQS Bronze Certification Exam.
- Presented training information via role playing, simulations and team exercises.
- Monitored training costs to maintain budget.
- Analyzed employee's skill levels and implemented new techniques to boost knowledge.
- Designed training modules for strategic business practices and organizational behavior training concepts.
- Assisted managers and trainers in solving specific training problems by conducting on-on-one or group sessions.
Amitdeep MotorsAllahabad, India
Floor Controller
08.2007 - 07.2009
Job overview
Education
Azad Institute of Engineering & Technology, GBTULucknow, India
Bachelor of Technology from Mechanical Engineering
2013
University Overview
Skills
- Staff development
- Recruiting and hiring
- Workflow planning
- Policy development
- Strategic planning
- Expenditure control
- Budgeting and fiscal reporting
- MS Office
- AutoCadd 2D & 3D
Certification
- Qualified Bronze Certification Examination from Maruti Suzuki.
- Qualified Zonal level Skill Competition-2014 from Maruti Suzuki.
- Qualified Silver Certification Examination from Maruti Suzuki.
- Qualified SSQS Bronze Certification Examination from Maruti Suzuki.
- Qualified Trained the Trainer Program organized by Maruti Suzuki.
Interests
Interests
Achievements and Extra-Curricular Activities:
, Organised various cultural events at school and college level.
Participated in various technical quiz at school level.
Successfully hosted many events at school level.Languages
English
Advanced
Hindi
Advanced
Urdu
Advanced
Timeline
Service Manager
Bright 4 Wheels Sales Private Limited
06.2019 - 08.2023
In House Trainer & Dealer Technical Manager
Greenland Motors
06.2013 - 05.2019
Floor Controller
Amitdeep Motors
08.2007 - 07.2009
Azad Institute of Engineering & Technology, GBTU
Bachelor of Technology from Mechanical Engineering
- Qualified Bronze Certification Examination from Maruti Suzuki.
- Qualified Zonal level Skill Competition-2014 from Maruti Suzuki.
- Qualified Silver Certification Examination from Maruti Suzuki.
- Qualified SSQS Bronze Certification Examination from Maruti Suzuki.
- Qualified Trained the Trainer Program organized by Maruti Suzuki.
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