Results-driven logistics, Documentation and supply chain professional with extensive experience in international trade, documentation, Letters of Credit, and multimodal freight operations. Proven expertise in procurement, demand planning, shipment coordination, banking compliance, and cross-functional collaboration to ensure cost efficiency, timely delivery, and high customer satisfaction.
Overview
15
15
years of professional experience
3
3
years of post-secondary education
Work history
Senior Documentation Specialist (Logistics-Letter of Credit and Customs)
PSA BDP
Dubai, United Arab Emirates
04.2018 - 01.2026
Managed end-to-end global import and export documentation, ensuring 100% compliance with corporate standards, customs regulations, UCP 600, and international trade requirements.
Controlled bulk shipment and customs clearance processes, reducing clearance delays by 20–25% through accurate and timely documentation.
Reviewed and validated shipping, customs, and regulatory documents, decreasing documentation errors and discrepancies by 80%.
Monitored market trends for potential impacts on supply chain activities
Logistics and Supply Chain Coordinator
KNC International General Trading LLC (Dubai, UAE)
Dubai, United Arab Emirates
04.2012 - 07.2015
Integrated and monitored supply chain processes, improving delivery, controlling costs, and enhancing customer satisfaction.
Managed procurement and sourcing of goods and services, including vendor selection, achieving cost savings through strategic negotiations
Oversaw lead time management, demand planning, order processing, and forecasting, reducing delays by 20%
Followed up on import documentation with suppliers and banks for LC and Bank Guarantee transactions, maintaining 100% compliance and zero discrepancies
Prepared and presented export documents to banks, negotiated terms, and ensured timely payment collection, improving cash flow.
Monitored shipments to ensure compliance with schedules and contracts.
Coordinated with Accounts, Purchasing, and Inventory teams, ensuring timely delivery of goods
Data Analyst (Statistician)
Media Monitoring Network- (Memonet Prato)
Kampala, Uganda
02.2011 - 02.2012
Collected and analyzed complex datasets to support business strategy improvement
Identified trends and patterns in large volumes of data, providing actionable insights for decision-making
Presented analytical findings clearly in team meetings, enabling informed organizational decisions
Advised on data collection and statistical methods, ensuring reliable and accurate results
Supported business stakeholders with data-driven recommendations, improving decision efficiency by 25%
Education
Some College (No Degree) - Logistics And Supply Chain Operations
Infonet Language Institute
Dubai, United Arab Emirates
01.2016 - 04.2016
Bachelor of Science - Statistics
Makerere University
Kampala, Uganda
08.2007 - 06.2010
Skills
Microsoft Office suite (Outlook, Excel, Word, PowerPoint, onedrive, teams)
<ul>
<li>Hours per week: 40.</li>
</ul>
<p><strong>Duties, Accomplishments, and Related Skills:</strong></p>
<ul>
<li>Supervise and coordinate daily administrative workflows for a team of 15 employees, ensuring timely task execution, adherence to protocols, and consistent performance monitoring.</li>
<li>Maintain accurate records and documentation related to property intake, detainee processing, transportation, and deportation; verify and audit files to ensure regulatory compliance, and data integrity.</li>
<li>Execute high-volume data entry (up to 8 hours per day), including the entry of case notes, customs documentation, custody logs, and internal reports into secure federal databases.</li>
<li>Develop, review, and edit administrative reports and forms for internal use and government audits; ensure completeness, accuracy, and policy alignment.</li>
<li>Serve as the primary liaison between facility staff, supervisors, and stakeholders; facilitate clear, professional communication, and documentation flow across departments.</li>
<li>Identified discrepancies in data entries and corrected them accordingly.</li>
<li>Oversee inventory control processes, including the secure receipt, tracking, and storage of personal property, using standardized procedures and government tracking systems.</li>
<li>Conduct routine audits and quality control reviews to ensure that administrative practices meet federal operational standards.</li>
<li>Apply sound judgment to evaluate options, solve problems, and make informed recommendations on administrative and operational matters, contributing to efficient workflow management, and compliance with agency standards.</li>
<li>Assist in developing and revising privacy and security policies concerning Personally Identifiable Information (PII); identify potential compliance risks, and recommend solutions.</li>
<li>Coordinate logistics for detainee transportation to court and medical appointments, manage schedules, and track movement through detailed administrative planning.</li>
<li>Conduct roll calls, and ensure accountability through diligent documentation, system updates, and status reporting.</li>
</ul>
<p>Supervisor: Scott Jackson (949) 456-2706.</p>
<p>Permission to contact: Yes.</p> at ProTech USA LLC, Government Contracting<ul>
<li>Hours per week: 40.</li>
</ul>
<p><strong>Duties, Accomplishments, and Related Skills:</strong></p>
<ul>
<li>Supervise and coordinate daily administrative workflows for a team of 15 employees, ensuring timely task execution, adherence to protocols, and consistent performance monitoring.</li>
<li>Maintain accurate records and documentation related to property intake, detainee processing, transportation, and deportation; verify and audit files to ensure regulatory compliance, and data integrity.</li>
<li>Execute high-volume data entry (up to 8 hours per day), including the entry of case notes, customs documentation, custody logs, and internal reports into secure federal databases.</li>
<li>Develop, review, and edit administrative reports and forms for internal use and government audits; ensure completeness, accuracy, and policy alignment.</li>
<li>Serve as the primary liaison between facility staff, supervisors, and stakeholders; facilitate clear, professional communication, and documentation flow across departments.</li>
<li>Identified discrepancies in data entries and corrected them accordingly.</li>
<li>Oversee inventory control processes, including the secure receipt, tracking, and storage of personal property, using standardized procedures and government tracking systems.</li>
<li>Conduct routine audits and quality control reviews to ensure that administrative practices meet federal operational standards.</li>
<li>Apply sound judgment to evaluate options, solve problems, and make informed recommendations on administrative and operational matters, contributing to efficient workflow management, and compliance with agency standards.</li>
<li>Assist in developing and revising privacy and security policies concerning Personally Identifiable Information (PII); identify potential compliance risks, and recommend solutions.</li>
<li>Coordinate logistics for detainee transportation to court and medical appointments, manage schedules, and track movement through detailed administrative planning.</li>
<li>Conduct roll calls, and ensure accountability through diligent documentation, system updates, and status reporting.</li>
</ul>
<p>Supervisor: Scott Jackson (949) 456-2706.</p>
<p>Permission to contact: Yes.</p> at ProTech USA LLC, Government Contracting