SHAHBAZ MUHAMMAD ZAHOOR
DUBAI,DUBAI
Summary
Accomplished Regional Sales Manager with 10+ years of leadership in aviation sales and training. Proven track record in forging long-term airline partnerships, negotiating multi-year contracts, and driving new business expansion across the Middle East, South Asia, Africa, and the EU. At Emirates CAE, GATS, and Pier Seven Aviation, I've led strategic initiatives that grew revenue, expanded markets, and built a portfolio of major business aviation and airline clients. Experienced in both business and commercial aviation, managing high-net-worth training portfolios (Gulfstream, Global Express, Hawker) and airline fleets (A320/B737). Recognized for delivering measurable revenue growth through strategic sales strategy, tailored solutions, and strong client execution.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Regional Sales & Business Development Manager
Pier Seven Aviation
12.2023 - Current
- Strategic Sales Leadership: Spearhead sales strategy and execution, aligning commercial growth with organizational goals while expanding global client reach in the aviation sector.
- Business Development & Expansion: Identify new market opportunities and build strategic partnerships with airlines, ATOs, and aviation stakeholders to drive business expansion and increase market share.
- Industry Expertise: Leverage deep aviation knowledge to anticipate market trends and tailor training solutions for airlines and individual clients worldwide.
- Client Relationship Management: Manage a diverse portfolio of 30+ airline clients, ensuring high retention through personalized engagement, satisfaction tracking, and long-term contract structuring.
- Sales Cycle & Negotiation: Oversee full sales lifecycle—from lead generation to contract closure—negotiating favorable multi-year agreements that align client needs with revenue objectives.
- New Revenue Impact: Achieved USD 2M+ in additional annual revenue through multi-year airline training contracts and simulator leasing agreements.
- Territorial Expansion: Successfully led business expansion into South Asia and CIS markets by securing new collaborations with regional ATOs and airline operators.
- Market Insight: Conduct competitive analysis and market research to adapt pricing models, training offerings, and sales tactics for dynamic client needs.
- Cross-Functional Leadership: Collaborate with marketing, training, and operations teams to deliver seamless client experiences and high-impact promotional initiatives.
- Commercial Acumen: Apply data-driven decision-making to evaluate risks, prioritize opportunities, and ensure consistent revenue growth in a fast-paced industry.
Regional Sales Manager
Global Aviation Training Solutions (GATS)
12.2022 - 12.2023
- Strategic Sales Planning: Designed and implemented targeted sales strategies tailored to regional aviation needs, contributing to consistent achievement of revenue goals.
- Market Insight & Expansion: Conducted in-depth market and competitor analysis to identify training gaps and launch new business opportunities across South Asia and the Gulf.
- Client Engagement: Developed and maintained relationships with ATOs, airlines, and aviation professionals, supporting both type rating and MCC training partnerships.
- Sales Performance Monitoring: Tracked sales pipeline and market penetration using CRM insights to guide tactical adjustments and boost win rates.
- Process Optimization: Streamlined proposal development and lead conversion processes by integrating best practices and aligning tools with client needs.
- Industry Visibility: Represented GATS at aviation expos and events to expand network reach and strengthen brand positioning.
- Compliance & Ethics: Maintained full compliance with aviation sales regulations and company policies, ensuring responsible business conduct across client interactions.
Strategic Planning Specialist
CAE - Emirates CAE Flight Training
05.2015 - 12.2022
- Global Training Coordination: Played a central role in planning and coordinating simulator training programs across CAE's global network of 30+ training centers, ensuring seamless delivery for international airline and executive clients.
- Business & Commercial Aviation Expertise: Managed complex training portfolios for clients operating Gulfstream G550/G650, Global Express, Hawker, Bell helicopters, and commercial fleets such as A320 and B737, bridging both VIP and airline training needs.
- High-Net-Worth Client Engagement: Supported elite clientele including aircraft owners, corporate flight departments, and executive crews by facilitating tailored training solutions aligned with regulatory and operational demands.
- Cross-Functional Planning: Collaborated with instructors, regulatory authorities, and operations teams to deliver high-quality training aligned with global aviation standards and client expectations.
- Customized Program Development: Contributed to the design and adaptation of training plans based on client aircraft type, mission profile, and career stage—from cadets to experienced command upgrade candidates.
- Quality & Compliance Oversight: Assisted in ensuring adherence to international aviation regulations (GCAA, EASA, FAA) and upheld CAE Dubai's reputation for excellence in training quality.
- Client Satisfaction & Retention: Actively engaged in optimizing the client journey, from scheduling to feedback, helping to enhance retention and long-term training partnerships.
Education
Bachelor - Business and Commerce
Emaan Institute of Management & Science
Skills
- Commercial Forecasting & Pipeline Management
- Contract Negotiation with Airlines & Training Partners
- Territory Sales Management
- Key Account Development
- Market Intelligence
- Contract Negotiation & Closing
- Cross-Functional Collaboration (Sales, Ops, Training, Finance)
- Multi-year Deal Structuring
- High-Net-Worth Client Handling
- Market Expansion (Middle East, Africa, South Asia, CIS)
- Territory management
- Aviation Industry Representation (Airshows, Expos, Conferences)
- ERP & CRM Platforms:
Odoo ERP , GEMINI ,Salesforce CRM
LANGUAGES
English
Urdu / Hindi
Certification
- Management System Training Advanced
- Safety Management System
- Human Factors
- Compliance Monitoring System
Timeline
Regional Sales & Business Development Manager
Pier Seven Aviation
12.2023 - Current
Regional Sales Manager
Global Aviation Training Solutions (GATS)
12.2022 - 12.2023
Strategic Planning Specialist
CAE - Emirates CAE Flight Training
05.2015 - 12.2022
Bachelor - Business and Commerce
Emaan Institute of Management & Science
Similar Profiles
RENIN ARULDHAS SANTHIRENIN ARULDHAS SANTHI
THEORETICAL KNOWLEDGE INSTRUCTOR at PIER SEVEN AVIATIONTHEORETICAL KNOWLEDGE INSTRUCTOR at PIER SEVEN AVIATION
Alex HughesAlex Hughes
Administration and Bar Attendant at The Pier HotelAdministration and Bar Attendant at The Pier Hotel
Satendra Singh ChauhanSatendra Singh Chauhan
Chef at The Pier HotelChef at The Pier Hotel
Muhammad Ahsan RazaMuhammad Ahsan Raza
Accountant at Dr. Nasma Salah Medical CenterAccountant at Dr. Nasma Salah Medical Center
Tarek AliTarek Ali
Planning Manager at ACCPlanning Manager at ACC