Shaheen Begum
Nursery Teacher
BurDubai
Summary
Dubai Career Objective To have a successful and growth-oriented career in a leading organization Which provides a scope for the implementation of my knowledge and skill and It also helps in improving them to work in a creative and challenging Environment. Assistant Teacher passionate about helping children complete tasks and learn new concepts. Skilled at evaluating student progression and adapting lesson plans to facilitate learning and growth. Caring and compassionate with students from diverse backgrounds and with different learning styles.
Overview
32
32
years of professional experience
1
1
year of post-secondary education
Work History
Assistant Teacher
Alphabet Street Nursery
Dubai
11.2021 - Current
- Preparing and clearing up the classroom
- Helping children who need extra support, individually or in small groups
- Helping teachers with planning learning activities and completing records.]
- Supporting teachers to manage behavior in the classroom
- Supervision of group activities
Teacher Assistant
Alphabet Street Nursery
Dubai
11.2021 - 01.2022
Customer Service Representative
Al Madina Hypermarket
Dubai
09.2020 - 10.2021
Customer Service Representative
Al Madina Hypermarket
Dubai
11.2020 - 09.2021
- Service care executive in Al Madina hypermarket from Nov 2021
- Handling online orders Instashop, Talabat orders, explaining Madina services
- Manage large amounts of incoming phone calls and Generate sales leads
- Identify and assess customers’ needs to achieve satisfaction
- Build sustainable relationships and trust with customer accounts through open and interactive communication
- Provide accurate, valid, and complete information by using the right methods/tools
- Meet personal/customer service team sales targets and call handling quotas
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
- Keep records of customer interactions, process customer accounts, and file documents
- Follow communication procedures, guidelines, and policies
- Take the extra mile to engage customers
Sales Executive
02.2020 - 09.2021
- Granton advertising company - Dubai
- With clients virtually or during sales visits
- Demonstrating and presenting products and establishing a new business
- Maintaining accurate records
- Attending trade exhibitions, conferences, and meetings
- Review sales performance
- Negotiating contracts and packages
Primary TEACHER
BANK OF AMERICA CONTINUUM SOLUTIONS PVT., LTD
Hyderabad
08.2010 - 12.2019
English teacher
Victory Heights Primary School
Hyderabad
09.2010 - 10.2018
- For X standard and also for primary and nursery & in ADMIN
Team member
Victory Waves (Crescent) high School
Khammam
08.2009 - 03.2010
Team member
BANK OF AMERICA CONTINUUM SOLUTIONS PVT. LTD
Hyderabad
08.2009 - 03.2010
- Taking care of loans
- Responsibilities and Achievements
01.2009 - 01.2010
- Handling mortgage loans
- Handling back-end process
- Handling Index loan
Assistant Facilities Manager
BANK OF AMERICA CONTINUUM SOLUTIONS PVT ., LTD
Hyderabad
11.2007 - 06.2009
- On behalf of Jones Lang LaSalle Meghraj property services (I)
- Pvt
- Ltd Description
- Handling calls and taking care of datasheets, conference halls, keys, etc.
Helpdesk
01.2007 - 01.2009
- Handling all the calls related to Facilities, and front office calls
- Maintaining daily call datasheet, visitors' details, and gym data
- Coordinating with the M & E & Facilities Executive team for the related work
- And coordinating HR team for all the training arrangements for the internal Customers and training relating to the new joiners
- Guest House accommodation bookings
- Responsible for the online bookings for all the meeting rooms &Conference rooms &maintain a track of the same
- Coordinating with the vendors for the employees Visiting Cards &alk the printing documents
- Co-coordinating with the vendor for hiring the Audio /Video equipment for event arrangements
Telesales Executive
07.2005 - 07.2007
Country Club
01.2005 - 01.2007
- Reaching target every month Responsibilities and Achievements (, ) Handling all internal and external Calls
- Reaching the target every month
- Inviting customers for the presentation.
Data entry operator
TATA INDICOM FOR SUPRA TELE SERVICE
07.2004 - 07.2005
- Entering data on daily bases and maintaining effective record keeping Organizing files collecting and managing data to be entered into the computer
Education
CACHE -
04.2021 - 05.2022
TEACHING DIPLOMA - undefined
Exceed College
Diploma - TESOL COURSE
ASIAN COLLEGE OF TEACHER
06.2019 - 07.2019
undefined
ASIAN COLLEGE OF
TEACHERS
05.2019 - 06.2019
Bachelor of Computer Applications - undefined
Kakatiya University
Skills
Expert inundefined
Additional Information
- Asian college of teacher - ACT-2019-T010-0264 International Teaching Diploma 2019 Asian college of Teacher - ACT-ITD-2019-248 NCC 1996 (NATIONAL CADET CORPS ) HONORS & AWARDS BEST SALES EXECUTIVE 2009 COUNTRY CLUB
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
The way to get started is to quit talking and begin doing.
Walt Disney
Timeline
Assistant Teacher
Alphabet Street Nursery
11.2021 - Current
Teacher Assistant
Alphabet Street Nursery
11.2021 - 01.2022
CACHE -
04.2021 - 05.2022
Customer Service Representative
Al Madina Hypermarket
11.2020 - 09.2021
Customer Service Representative
Al Madina Hypermarket
09.2020 - 10.2021
Sales Executive
02.2020 - 09.2021
Diploma - TESOL COURSE
ASIAN COLLEGE OF TEACHER
06.2019 - 07.2019
undefined
ASIAN COLLEGE OF
TEACHERS
05.2019 - 06.2019
English teacher
Victory Heights Primary School
09.2010 - 10.2018
Primary TEACHER
BANK OF AMERICA CONTINUUM SOLUTIONS PVT., LTD
08.2010 - 12.2019
Team member
Victory Waves (Crescent) high School
08.2009 - 03.2010
Team member
BANK OF AMERICA CONTINUUM SOLUTIONS PVT. LTD
08.2009 - 03.2010
01.2009 - 01.2010
Assistant Facilities Manager
BANK OF AMERICA CONTINUUM SOLUTIONS PVT ., LTD
11.2007 - 06.2009
Helpdesk
01.2007 - 01.2009
Telesales Executive
07.2005 - 07.2007
Country Club
01.2005 - 01.2007
Data entry operator
TATA INDICOM FOR SUPRA TELE SERVICE
07.2004 - 07.2005
TEACHING DIPLOMA - undefined
Exceed College
Bachelor of Computer Applications - undefined
Kakatiya University
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