SHAKIRA NAIGA

Sydney’s first-ever walk-in cheese room and a cafe serving fresh world cuisine with an Aussie twist quickly became the place to be seen for Sydney’s breakfasting crowd. Founded in 199

• Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
• Recognized and formally acknowledged outstanding staff performance, boosting team morale and productivity.
• Created team-building initiatives to encourage upselling and meet revenue targets.
• Provided administrative support to upper management through inventory reporting, budget governance, and payroll management.

Specialty coffee shop and eatery located in Dubai Silicon Oasis.

Exceeded sales targets by 10% consistently by assisting customers in selecting and purchasing merchandise.

• Evaluated products to select a mix meeting current customer demand.
• Maintained strong partnership with the operations Manager to keep alignment and timely communication.

UK-based international coffeehouse chain with 50 years of experience in crafting the finest quality coffee

• Built and nurtured customer loyalty by remembering personal preferences.
• Communicated clearly with a team of baristas, management, and other front-of-house staff to minimize mistakes.
• Washed and chopped raw ingredients to use in cold or cooked food items.
• Reheated pre-prepared food following standard instructions.