Shameer Khan
Dubai
Summary
A highly motivated and organized Housekeeping Team Leader with extensive experience in the hospitality industry. Ability to lead a team and ensure high standard of cleanliness and customer satisfaction Detail-oriented professional with experience providing cleaning services. Skilled in using variety of cleaning products and equipment. Possesses excellent organizational and multi-tasking skills and provides excellent customer service.
Overview
5
5
years of professional experience
Work History
House keeping team leader
Copthorne Hotel Dubai
05.2023 - Current
- Placed orders for housekeeping supplies and guest toiletries.
- Promoted safety by demonstrating proper operation and training staff on power equipment tools.
- Managed team productivity and workflow to exceed quality standards.
- Managed staff of Number housekeepers.
- Trained and mentored all new personnel to maximize quality of service and performance.
- Maintained high standards of cleanliness, contributing to improved hotel ratings on various review platforms.
- Worked with front desk to respond promptly to all guest requests.
- Improved team morale through open communication, recognition initiatives, and fostering a positive work environment.
- Increased overall cleanliness scores through consistent monitoring of guest feedback reports from online platforms.
House Keeping Attendant
Copthorne Hotel Dubai
11.2021 - Current
- Replaced used towels and other bathroom amenities such as shampoo, paper towels, and soap.
- Completed pre-cleaning duties by setting up cleaning carts with fresh linens, cleaning supplies, and requested guest supplies.
- Kept building entryway glass clean and polished for professional presentation.
- Responded to requests from patrons for linens and toiletries.
Room Attendant
Soma Plamshore
04.2019 - 02.2020
- Responded to guest requests for assistance, toiletries, and personal care items.
- Vacuumed, dusted and maintained common areas, hallways, and waiting areas at elevators.
- Achieved time management goals by following designated schedules and completing assigned tasks within allotted time frames.
- Performed deep-cleaning assignments on a regular basis to maintain the hotel''s overall appearance and appeal for both new and returning guests alike.
Education
SSLC -
P.U.C -
Animation -
08.2017
Skills
- Housekeeping team leader
- Team Building
- Time-Management
- Multitasking
- Creativity
- Critical thinking
- Organization
- Customer service-focused
- Housekeeping knowledge
- Customer service focus
Languages
English
Hindi
Malayalam
Tamil
Country
United Arab Emirates
Personal Information
- Date of Birth: 04/27/1998
- Nationality: Indian
- Marital Status: Single
Hobbies and Interests
- Sports
- Watching movies
Timeline
House keeping team leader - Copthorne Hotel Dubai
05.2023 - Current
House Keeping Attendant - Copthorne Hotel Dubai
11.2021 - Current
Room Attendant - Soma Plamshore
04.2019 - 02.2020
Kerala Board of Secondary Education - SSLC,
Kerala Bord of Higher Secondary Education - P.U.C,
Diploma in Animation Engineering - Animation,
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