Shamnad Salim
Al Abuhamor
Summary
Excellent leadership skills. Understands important of quality in products, while meeting goals and demands. Demonstrating ability to multitask and teamwork. Excellent skills in customer service. Organize and efficient.
Experienced Crew training with 5 years in service industry. Skillfully delivers high-quality service and promote customer loyalty. Dedicated to team and business success.
Detail-oriented food service professional with experience in swing manager role. Accustomed to interacting with guests to determine specific needs and executing food preparation tasks to meet demand. Offers top-notch customer service.
Personable fast food professional demonstrating proven success in cultivating customer satisfaction and loyalty. Accustomed to utilizing strong attention to detail and commitment to quality to deliver excellent service.
Hospitable individual with expertise in safe food preparation. Versed in menu development and payment collection. Accurately takes orders and prepares daily food items to satisfy customers.
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
2024
2024
years of professional experience
1
1
Certification
Work History
Sandwich Maker/Juice Maker/Kitchen In Charge
Al Baladi, Cafeteria New Chai Baladi.
- Prepared sandwiches with attention to customer preferences and dietary requirements.
- Maintained cleanliness of workstations and adhered to food safety standards.
- Collaborated with team members to ensure timely service during peak hours.
- Assisted in inventory management by tracking ingredient usage and restocking supplies.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Contributed to team training by sharing best practices for sandwich assembly techniques.
- Enhanced efficiency by organizing workflow for sandwich preparation during busy shifts.
- Maintained strict adherence to food safety guidelines and regulations, ensuring a safe dining experience for customers.
Swing Manager
Mc Donalds, Ricc. (Riyad international catering company) Kingdome of Saudi Arabia.
04.2020 - 07.2023
- Responsible for including providing fast, accurate, and friendly service.
- Followed cleaning procedure and followed up with the crew to make sure the job was completed properly.
- Counted the safe, and all the money in store.
- Documented problems in the store and discussed them with the crew.
- Supervised employees, including hiring/separations and training/coaching Labor control; including scheduling of employees.
- Performed daily cash.
- Conducted interviews to manage the hiring and training of new employees.
- Oversaw new employee orientations as well as oversaw proper training.
- Duties and Responsibilities:
- Responsible for making sure they follow guidelines and policies.
- Advanced to Swing Manager. Working grill area as well.
Crew Trainer
Mc Donalds, Ricc. (Riyad international catering company) Kingdome of Saudi Arabia.
07.2016 - 07.2020
- Providing training to new employees: Responsible for teaching new employees the skills and knowledge they need to succeed in their roles. This includes hands-on training in the restaurant and classroom-style training sessions.
- Assessing employee performance: As a McDonald's crew trainer, I will be responsible for evaluating the performance of new employees and providing feedback and coaching as needed. You may also be responsible for tracking employee progress and identifying areas for improvement.
- Assisting with employee development: In addition to providing training, responsible for helping employees develop their skills and knowledge over time. This includes identifying learning opportunities and providing ongoing coaching and support.
- Maintaining training materials: Responsible for ensuring that all training materials, including manuals and videos, are up-to-date and accurate. You may also be responsible for creating new training materials as needed.
- Adhering to company policies and procedures: Responsible for following all company policies and procedures, including those related to food safety, customer service, and employee conduct. Take guests' orders, Train new employees, Prepare drinks, Bagged food, and Drive-Thru.
Education
High School Diploma -
National Council For Vocational Training
Krisha Puram, Kayamkulam01-2015
Skills
- Customer Services
- Customer Orders
- Computer Systems
- Inventory controls
- Kitchen Equipment
- Food and drinks orders
- Cash register operation
- Temperature monitoring
- Knife skills
- Product presentation
- Ingredient inspection
- Cleaning and organization
- Food preparation
- Sanitation procedures
- Food storage
- Food service standards
- Quality control
- Order accuracy
- Salesmanship
- Sandwich preparation
- Communication skills
- Personal hygiene
- Menu design
Certification
- Sales Essentials Certificate
- Sales Team manager Certificate
Additional Information
I do hereby declare that al the details mentioned above are correct to the best of my knowledge and confidence.
LANGUAGES
English
Hindi
Arabic
Native
Tamil
Timeline
Swing Manager
Mc Donalds, Ricc. (Riyad international catering company) Kingdome of Saudi Arabia.
04.2020 - 07.2023
Crew Trainer
Mc Donalds, Ricc. (Riyad international catering company) Kingdome of Saudi Arabia.
07.2016 - 07.2020
Sandwich Maker/Juice Maker/Kitchen In Charge
Al Baladi, Cafeteria New Chai Baladi.
High School Diploma -
National Council For Vocational Training
DRIVING LICENSE
- Driving license category
- INDIAN VALID LIGHT VEHICLE DRIVING LICENCE.