Shamshir Ahmed Khan

• Ensured aircraft and passenger compliance with policies, procedures, regulations and safety guidance.
• Attended workshops and trainings in customer service, conflict resolution tactics and safety procedures to keep abreast of all new requirements and procedures.
• Developed and implemented performance improvement strategies and plans to promote continuous improvement.

Worked through different grades and achieved position of senior cabin crew.

• Ensure safety and comfort of customers onboard aircraft.
• Resolved passenger situations during flight involving disorderly passengers and medical emergencies.

• Complied with company policies and procedures by encouraging positive and effective work environment among all employees.
• Offered internal and external customers first-rate customer service to maximize satisfaction and business success.
• Handling departures, arrivals, monitoring and assisting with VIP movements.

• Communicated frequently with parents, students and faculty to provide feedback and discuss instructional strategies.
• Planned and implemented integrated lessons to meet national standards.
• Worked cooperatively with other teachers, administrators and parents to help students reach learning objectives.