Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Shamshir Ahmed  Khan

Shamshir Ahmed Khan

Flight Attendant.
Dubai,Dubai

Summary

Accomplished Flight Attendant offering over 16 years in domestic and international commercial airline industry. Highly skilled in responding to emergency situations and remaining cool under pressure. Dedicated to exceptional customer service.

Results-focused, dedicated to maximizing satisfaction and retention with proactive attention to individual customer needs. Smoothly handles questions and resolves concerns with great problem-solving abilities and attention to detail. Multitasks and manages time well to consistently meet performance targets.

Overview

19
19
years of professional experience
5
5
years of post-secondary education
1
1
Certification
5
5
Languages

Work History

Flight Attendant

Emirates Airlines
Dubai , Dubai
09.2012 - Current
  • Ensured aircraft and passenger compliance with policies, procedures, regulations and safety guidance.
  • Attended workshops and trainings in customer service, conflict resolution tactics and safety procedures to keep abreast of all new requirements and procedures.
  • Developed and implemented performance improvement strategies and plans to promote continuous improvement.

Flight Attendant

Jet Airways India Ltd
Mumbai, Maharashtra
04.2006 - 07.2012

Worked through different grades and achieved position of senior cabin crew.

  • Ensure safety and comfort of customers onboard aircraft.
  • Resolved passenger situations during flight involving disorderly passengers and medical emergencies.

Customer Service Specialist

Air Sahara
Mumbai, Maharashtra
06.2004 - 02.2006
  • Complied with company policies and procedures by encouraging positive and effective work environment among all employees.
  • Offered internal and external customers first-rate customer service to maximize satisfaction and business success.
  • Handling departures, arrivals, monitoring and assisting with VIP movements.

Teacher

Apex Classes
Mumbai , Maharashtra
06.2002 - 03.2004
  • Communicated frequently with parents, students and faculty to provide feedback and discuss instructional strategies.
  • Planned and implemented integrated lessons to meet national standards.
  • Worked cooperatively with other teachers, administrators and parents to help students reach learning objectives.

Education

High School Certificate - Science Education

Ismail Yusuf College of Arts Science And Commerce
Mumbai
07.1998 - 03.2000

Bachelor of Science - Science

Ismail Yusuf College of Arts Science And Commerce
Mumbai
06.2000 - 04.2003

Skills

    Ramp service

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Certification

Organic Mushroom Farming

Timeline

Organic Mushroom Farming

01-2021

Flight Attendant

Emirates Airlines
09.2012 - Current

Flight Attendant

Jet Airways India Ltd
04.2006 - 07.2012

Customer Service Specialist

Air Sahara
06.2004 - 02.2006

Teacher

Apex Classes
06.2002 - 03.2004

Bachelor of Science - Science

Ismail Yusuf College of Arts Science And Commerce
06.2000 - 04.2003

High School Certificate - Science Education

Ismail Yusuf College of Arts Science And Commerce
07.1998 - 03.2000
Shamshir Ahmed KhanFlight Attendant.