Shanuza Banu
Sharjah,UAE
Summary
Detail-oriented professional with expertise in Microsoft Office Suite, web development, Java programming, and operating systems. Adept at leveraging technical skills to deliver efficient solutions and optimise workflows. Committed to continuous learning and contributing to innovative projects within the technology sector.
Overview
9
9
years of professional experience
Work history
Senior Administrative Officer
Al Mufeed Printing Press LLC
01.2018 - 05.2026
- Manage day-to-day administrative and operational activities across departments.
- Coordinate manpower requirements with stakeholders and support recruitment activities.
- Process monthly payroll through WPS ensuring compliance and accuracy.
- Provide IT coordination and first-level technical support.
- Lead ERP/software upgrades with external consultants.
- Support directors with business presentations, reports, and strategic documentation.
- Coordinate with sales teams on targets, reporting, and performance analysis.
- Conduct employee counseling sessions regarding career growth and workplace concerns.
- Analyze employee feedback and provide management recommendations.
- Maintain confidential records, contracts, policies, and management documentation.
- Support strategic decision-making through reporting and operational analysis.
- Key Achievements:
- Successfully supported ERP implementation
- Improved payroll processing efficiency
- Reduced administrative turnaround time
- Enhanced employee retention through engagement initiatives
Office assistant
Al mufeed printing Press
Sharjah
03.2017 - 04.2021
- Assisted with event planning activities; contributed significantly towards successful corporate events and gatherings.
- Updated database regularly ensuring accessibility of current information when needed.
- Maintained a tidy reception area, creating a positive impression on visitors.
- Enhanced communication for better team coordination by answering calls and emails promptly.
Education
Bachelor of Science - Information science
Vishvesvaraya Technological University
BelgiumSkills
- Microsoft Office Suite
- Web development
- Java programming
- Operating systems
Languages
English, Hindi, Urdu, Kannada and Malayalam.
Project Works
Maintenance Management System by using Python to develop Maintenance web
General Background
A results-driven Administration Management professional with over 8 years of experience in office administration, HR coordination, payroll management, accounts support, IT coordination, and business operations. Proven expertise in optimizing administrative processes, managing stakeholder relationships, supporting executive leadership, and driving operational excellence. Strong background in compliance, WPS payroll processing, ERP implementation, employee engagement, and strategic business coordination.
Timeline
Senior Administrative Officer
Al Mufeed Printing Press LLC
01.2018 - 05.2026
Office assistant
Al mufeed printing Press
03.2017 - 04.2021
Bachelor of Science - Information science
Vishvesvaraya Technological University