Summary
Overview
Work History
Education
Skills
Certifications
PERSONAL PROFILE
Declaration
Timeline
Sherin Saidu

Sherin Saidu

Abudhabi

Summary

Active Aircraft dispatcher with 18 years of experience, as well as important background in airport operations as Load control Officer and Ramp agent. Accustomed to OCC and airport operation workload, schedule and the imperative need for successful multi-tasking, while always remaining safe and complying with company policy. Dependable, hardworking professional with strong work ethic and proven ability to work in teams.

Overview

19
19
years of professional experience

Work History

Aircraft Dispatcher

Etihad Airways
Abudhabi
09.2014 - Current
  • Manage the turnaround of Etihad airways and other customer airlines flights in co-ordination with various stakeholders, government departments and service providers. Safely docking and retraction of Passenger Boarding Bridge during aircraft turn-around.
  • Being aware of aircraft details, schedule, expected guest loads, baggage and cargo loads and prepare for aircraft turn- around and brief all stakeholders involved in the flight arrival and departure (gate staff, crew, ramp staff etc).
  • Manage the flight turn-around process, by leading EY and third-party agent teams with a positive and 'can do' attitude and reacting to any anticipated issues or delays and subsequently cascading information to all staff.
  • Accountable for operational and last-minute changes that affect the turnaround, such as the offloading of cargo, guests or their baggage to ensure that the Loading Instruction Report (LIR) and final Load sheet are 100% accurate and delivered in a timely manner.
  • Effective tactical decision making and allocate delay codes and timings for any off-schedule departures in collaboration with schedule failures so that accurate trends can be assessed for future service level improvements.
  • Responsible and accountable for identifying safety risks on and around the aircraft and report turnaround events post departure in a professional and thorough manner, reaching balanced conclusions on accountability for delays and lapses in operational performance.

Load Control Officer

Dnata Centralised Load Control Centre, Emirates Group
Dubai
02.2012 - 08.2014
  • Effectively plan and prepare all system and manual weight and balance documentation for both Emirates CLC and departure flights
  • Carry out all pre-flight planning activities like payload restriction, QRT cargo, DGR and other Special loads
  • Ensure the accuracy of passenger figures, baggage or cargo weights, fuel figures and the weight and balance conditions of the aircraft are within legal, safe and structural limits.
  • Maximise aircraft space utilization and fuel uptake, in order to exploit maximum revenue capacity by effective distribution of passenger and deadload.
  • Accurate dispatch of LDM, CPM and other necessary post- flight messages, completion of Station handling report, Flight file.

Ground Dispatcher / Load Control Supervisor

Abudhabi Airport Services (ADAS)
Abudhabi
08.2007 - 02.2012
  • Perform all aircraft Weight and Balance and Documentation activities for Etihad and Other Airlines aircraft arriving and departing at Abudhabi International Airport.
  • Ensure accuracy and on time service to all airlines and that activities conform to legal and safety requirements as outlined in Airline Weight and Balance manuals.
  • Co-ordinate with Load Control and advise of any loading deviation and ensure that all documentation pertaining to weight and balance is completed on schedule and within safe operating limits.
  • Make decisions on key operational issues such as the offload of passengers or baggage and cargo to ensure that flight schedule is maintained in accordance with the published precision timing schedule.

Passenger Service Agent

Air Deccan
Bangalore
10.2004 - 05.2007
  • Load Control, Ticket Reservation, Check-in passengers, Baggage reconciliation section, Aircraft boarding gate and Preparation of Flight Departure Reports were the routine nature of job
  • Announced flight status updates and information about gate changes over PA system.
  • Meet and Assist in Arrival and Departure area as per the requirement for VIP, CIP, UM and Special Handling Passengers.
  • Coordinating with RAMP activities. Ensuring timely departure of Aircraft by coordinating between Cockpit crew, Engineering (Line Maintenance Department), Load and Trim personnel and Operations staff.
  • Preparation of Flight Handling Reports, Property Irregularity Reports and clearing of mishandled baggage.

Education

IATA / UFTAA

SATM, Cochin, India
12.2004

Bachelor of Science - Computer Science

Bharathiar University, Coimbatore, India
04.2004

Skills

  • Strong leadership and interpersonal skills and ability to multitask
  • Fast learner and ability to adapt to changes
  • Strong focus on safety
  • Continues reporting of noncompliance occurrences through Ground safety reports
  • Knowledge and operational understanding of the Apron Safety and Airside Safety - Holding valid airport driving permit
  • Knowledge in MS Office tool and operational knowledge of various airline departure control systems and airport systems
  • Certified Passenger Boarding Bridge (PBB) operator
  • Well versed with different aircraft types holding valid Weight and Balance license for A380, A350, A340, A330, A320, B777, B787, B737
  • Worked as Acting Aircraft Dispatch Duty Manager whenever required due to staff levels and good knowledge in work allocations and staff management

Certifications

  • Dangerous Goods Regulations training Category 10
  • Aviation security: Ground Operations Management
  • Ramp Safety Awareness
  • Cyber security End User Awareness
  • Occupational Safety and Health: Basic Principles
  • Dispatch and Ramp Handling
  • Valid load control license for Etihad airways and most other airlines operating in Abudhabi.
  • Passenger Boarding Bridge (PBB) Operator license

PERSONAL PROFILE

 Date of Birth : 24th Jun 1983

 Passport  Y7287368

 Languages Known : English, Hindi, Malayalam

 References - Available on request

 Valid UAE Driving License 

Declaration

 I hereby declare that all information furnished above are true and  complete to the  best of my knowledge and belief.

                                                                                                                                                                                                                                                         Sherin Saidu.

Timeline

Aircraft Dispatcher - Etihad Airways
09.2014 - Current
Load Control Officer - Dnata Centralised Load Control Centre, Emirates Group
02.2012 - 08.2014
Ground Dispatcher / Load Control Supervisor - Abudhabi Airport Services (ADAS)
08.2007 - 02.2012
Passenger Service Agent - Air Deccan
10.2004 - 05.2007
SATM - , IATA / UFTAA
Bharathiar University - Bachelor of Science, Computer Science

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