Summary
Overview
Work History
Education
Skills
Passport Details
Personal Information
Languages
Timeline
Generic
SHOEB HAIDER

SHOEB HAIDER

Dubai

Summary

To work with a fulfilling career that would best make use of my knowledge and skills. Independently working harmoniously with supervisors and coworkers towards achieving corporate primary goals.

Overview

6
6
years of professional experience

Work History

Customer Service Assistant

Spinneys LLC
02.2020 - Current
  • Answered customer questions about product availability and shipment times.
  • Maintained clean and organized work environment to maintain customer safety.
  • Collaborated with team members to improve overall customer experience and boost company reputation.
  • Developed strong relationships with customers, establishing trust and loyalty through attentive service.
  • Self-motivated, with a strong sense of personal responsibility.

Assistant Manager

IndusInd Bank LTD
08.2019 - 12.2019
  • Acquisition of new CASA and FD and deepening of the relationships.
  • Generate leads for new business and customers Achieve business objectives and targets through customer acquisition & satisfaction Sell third party products Life Insurance and General Insurance.
  • Acquiring accounts of Imports & Exports and HNI client.
  • Maintaining Cost of Quality account of HNI Clients by acquiring bigger value accounts. Maintaining the segments of accounts like Imports & Exports, and Merchandise.

.

Customer Relations Officer Home Loan & Mortgage

HDFC SALES LTD
05.2018 - 05.2019
  • Identify sales opportunities Acquiring Business of Home Loan, LAP, LRD, Top Up Loan and NRP Loan, Etc.
  • Weekly Training with DSA, Real estate Associate and download product knowledge and UPS of the company.
  • Acquire business and achieved monthly Target Maintain knowledge on all bank products and services and assist to resolve customer queries
  • Focus on DSA, Real Estate Associate, Builder and CA Etc to acquire business and achieved monthly Target.
  • Leverages every customer interaction as an opportunity to make an impact, consistently seeks to understand customer needs, is accessible and responsive.

Education

Master's Degree in Commerce -

Shibli National college
Azamgarh, Uttar Pradesh
04.2016

Skills

  • R
  • Complaint resolution
  • Documentation And Reporting
  • File coordination
  • Customer Consultation
  • Sales Marketing
  • Customer Support
  • Ms office ( word, excel, power point )
  • Relationship Building
  • Teamwork and Collaboration

Passport Details

M1083786, 08/13/14, 08/12/24, Employment Visa

Personal Information

  • Date of Birth: 04/08/93
  • Gender: Male
  • Nationality: Indian
  • Marital Status: Single

Languages

English
Bilingual or Proficient (C2)
Hindi
Bilingual or Proficient (C2)

Timeline

Customer Service Assistant

Spinneys LLC
02.2020 - Current

Assistant Manager

IndusInd Bank LTD
08.2019 - 12.2019

Customer Relations Officer Home Loan & Mortgage

HDFC SALES LTD
05.2018 - 05.2019

Master's Degree in Commerce -

Shibli National college
SHOEB HAIDER