To work with a fulfilling career that would best make use of my knowledge and skills. Independently working harmoniously with supervisors and coworkers towards achieving corporate primary goals.
Overview
6
6
years of professional experience
Work History
Customer Service Assistant
Spinneys LLC
02.2020 - Current
Answered customer questions about product availability and shipment times.
Maintained clean and organized work environment to maintain customer safety.
Collaborated with team members to improve overall customer experience and boost company reputation.
Developed strong relationships with customers, establishing trust and loyalty through attentive service.
Self-motivated, with a strong sense of personal responsibility.
Assistant Manager
IndusInd Bank LTD
08.2019 - 12.2019
Acquisition of new CASA and FD and deepening of the relationships.
Generate leads for new business and customers Achieve business objectives and targets through customer acquisition & satisfaction Sell third party products Life Insurance and General Insurance.
Acquiring accounts of Imports & Exports and HNI client.
Maintaining Cost of Quality account of HNI Clients by acquiring bigger value accounts. Maintaining the segments of accounts like Imports & Exports, and Merchandise.
.
Customer Relations Officer Home Loan & Mortgage
HDFC SALES LTD
05.2018 - 05.2019
Identify sales opportunities Acquiring Business of Home Loan, LAP, LRD, Top Up Loan and NRP Loan, Etc.
Weekly Training with DSA, Real estate Associate and download product knowledge and UPS of the company.
Acquire business and achieved monthly Target Maintain knowledge on all bank products and services and assist to resolve customer queries
Focus on DSA, Real Estate Associate, Builder and CA Etc to acquire business and achieved monthly Target.
Leverages every customer interaction as an opportunity to make an impact, consistently seeks to understand customer needs, is accessible and responsive.
Education
Master's Degree in Commerce -
Shibli National college
Azamgarh, Uttar Pradesh
04.2016
Skills
R
Complaint resolution
Documentation And Reporting
File coordination
Customer Consultation
Sales Marketing
Customer Support
Ms office ( word, excel, power point )
Relationship Building
Teamwork and Collaboration
Passport Details
M1083786, 08/13/14, 08/12/24, Employment Visa
Personal Information
Date of Birth: 04/08/93
Gender: Male
Nationality: Indian
Marital Status: Single
Languages
English
Bilingual or Proficient (C2)
Hindi
Bilingual or Proficient (C2)
Timeline
Customer Service Assistant
Spinneys LLC
02.2020 - Current
Assistant Manager
IndusInd Bank LTD
08.2019 - 12.2019
Customer Relations Officer Home Loan & Mortgage
HDFC SALES LTD
05.2018 - 05.2019
Master's Degree in Commerce -
Shibli National college
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