Summary
Overview
Work History
Education
Skills
Roles And Responsibilities
References
Achievements
Timeline
Generic

Siyad Thajudeen Swaroop

Dubai

Summary

With over 14 years of experience, achieved significant success in logistics management, organizational leadership, and business development. Consistently demonstrated ability to effectively manage vendor relationships and implement process improvements. Proficiency in interpersonal communication, analysis, and problem-solving allows navigation of complex situations and drives positive outcomes.

Overview

14
14
years of professional experience

Work History

Administration Manager

Freelance Logistics LLC
04.2019 - Current
  • Demonstrated exceptional leadership skills by overseeing daily operations efficiently, maintaining adherence to custom regulations and skillfully managing staff members for outstanding customer service delivery
  • Achieved cost-effective logistic goals through effective budgeting techniques as well as accurate forecasting while providing unparalleled customer support
  • Streamlined performance by analyzing market updates regularly to identify trends and devise innovative strategies
  • Supervised hiring processes and vendor relationships to maintain smooth operations for company.
  • Ensured compliance with relevant laws regulations by developing robust policies procedures governing administrative operations within the company.

Operation Manager

AL ROBBAN SHIPPING & FREIGHT SERVICES (L.L.C.)
09.2016 - 03.2019
  • Supervised operations staff and kept employees compliant with company policies and procedures.
  • Developed and implemented strategies to maximize customer satisfaction.
  • Managed a high volume of shipments daily, prioritizing tasks effectively to meet tight deadlines without compromising quality or accuracy.
  • Utilized advanced industry software tools to manage shipment scheduling, tracking, and overall workflow efficiently while minimizing the risk of errors or missed deadlines.
  • Assisted clients in navigating customs clearance procedures, offering guidance on required documentation and regulatory requirements as needed.

Relationship Manager

RAK Bank
10.2010 - 08.2016
  • Built and maintained relationships with new and existing clients while providing high level of expertise.
  • Consistently exceeded quarterly sales goals by cultivating a strong network of professional contacts and referrals.
  • Strengthened client relationships by actively listening to their needs and providing tailored financial solutions.
  • Maintained knowledge on banking products and distribution to provide optimal service support.

Education

MIB - Mater's in International Business

Bharathiar University
India
04.2005

Skills

  • Logistics Management
  • Project Management
  • Vendor Relationship
  • Import and export compliance
  • Customs regulations knowledge
  • Multimodal Transportation

Roles And Responsibilities

  • Demonstrated exceptional leadership skills by overseeing daily operations efficiently, maintaining adherence to custom regulations and skilfully managing staff members for outstanding customer service delivery.
  • Achieved cost-effective logistic goals through effective budgeting techniques as well as accurate forecasting while providing unparalleled customer support.
  • Streamlined performance by analysing market updates regularly to identify trends and devise innovative strategies.
  • Implemented new procedures and technologies that improved efficiency and streamlined operations.
  • Successfully lead the team to exceed the business goals while maintaining excellent customer satisfaction scores.

References

Available upon request.

Achievements

  • Saved the company time and money, improved performance, increased sales, facilitated growth, met and exceeded work targets, etc.
  • Special recognition from management for operating the company profitably and solely during the Covid pandemic.
  • Played a key role in developing custom made ERP for Logistics.
  • Captained college football team successfully for 4 years.

Timeline

Administration Manager

Freelance Logistics LLC
04.2019 - Current

Operation Manager

AL ROBBAN SHIPPING & FREIGHT SERVICES (L.L.C.)
09.2016 - 03.2019

Relationship Manager

RAK Bank
10.2010 - 08.2016

MIB - Mater's in International Business

Bharathiar University
Siyad Thajudeen Swaroop