SNEHASHIS PANIGRAHI
Dubai
Summary
Results-driven professional with extensive experience in business development and operations. Proven track record in generating leads, enhancing client engagement, and driving revenue growth through strategic partnerships. Skilled in negotiation, decision-making, and implementing effective market strategies. Strong leadership abilities with a focus on optimizing operational efficiency and fostering long-term client relationships.
Overview
20
20
years of professional experience
Work History
Business Development Manager
TATA Consultancy Services
Dubai
10.2023 - Current
- Generated leads and capitalized on business opportunities, contributing to new revenue streams.
- Negotiated contracts to secure strategic business partnerships.
- Managed proposal development and presentations to enhance client engagement.
- Cultivated client relationships to identify opportunities, expanding market reach.
- Spearheaded market research initiatives to uncover areas for growth.
- Monitored project progress, ensuring alignment with client expectations and timelines.
- Coordinated with marketing teams to create promotional materials and campaigns.
- Improved profit margins through effective expense management and optimized product turns.
Head of Operations
TATA Consultancy Services
04.2017 - 10.2023
- Increased revenue from 60 million USD to over 100 million USD through strategic initiatives.
- Streamlined operations to enhance efficiency and minimize delays.
- Optimized resource allocation and workflow with targeted process improvements.
- Managed vendor relationships to ensure supply chain stability and enhance performance.
- Facilitated cross-functional meetings to collaboratively resolve challenges and implement solutions.
- Ensured consistent compliance with industry standards and internal policies.
- Developed operational teams to effectively meet process and production demands.
- Identified operational risks and formulated effective mitigation strategies.
Operations Manager
TATA Consultancy Services
03.2012 - 04.2017
- Implemented process improvements to optimize resource allocation and workflow efficiencies.
- Managed vendor relationships to ensure stability in supply chain performance.
- Analyzed operational data to identify trends and recommend necessary adjustments.
- Ensured consistent compliance with industry standards and internal policies.
- Oversaw scheduling of training sessions and inventory control processes.
- Evaluated revenue trends to uncover opportunities for growth and optimization.
- Established revenue management systems to enhance data accuracy and reporting capabilities.
- Prepared detailed reports on revenue performance for executive leadership.
Quality Manager
TATA Consultancy Services
Mumbai
04.2010 - 03.2012
- Developed quality management systems for diverse projects across multiple sectors.
- Conducted regular audits to ensure compliance with industry standards and regulations.
- Led cross-functional teams to promptly identify and resolve quality-related issues.
- Analyzed data trends to inform strategic decisions and enhance quality management processes.
- Performed internal audits of production processes to pinpoint areas for improvement.
- Maintained detailed records of product inspections, tests, calibrations, and quality control activities.
- Ensured adherence to applicable regulations through rigorous documentation practices.
QA Manager
Patni Computer Systems
06.2006 - 04.2010
- Led quality assurance team in creating robust testing strategies and methodologies.
- Implemented automated testing tools to boost efficiency and reliability of testing processes.
- Trained staff on quality assurance processes and software testing best practices.
- Reviewed test plans and cases for thoroughness and accuracy prior to execution.
- Conducted root cause analysis to promptly identify defects in software products.
- Evaluated existing quality assurance processes, implementing corrective actions as necessary.
- Developed comprehensive test plans and protocols to ensure superior product quality.
- Provided regular performance reviews for QA staff members and identified areas requiring further training.
Education
2006 - Electronics And Communications Engineering
National Institute of Technology Durgapur
India Skills
- Business strategy and planning
- Revenue generation and forecasting
- Client engagement and relationship management
- Account and pipeline management
- CRM and vendor management
- Negotiation and decision-making skills
- Market research and operations
- Operational efficiency and problem solving
- Decision-making
- Project management
Languages
English
Proficient (C2)
C2
Hindi
Native
Native
Timeline
Business Development Manager
TATA Consultancy Services
10.2023 - Current
Head of Operations
TATA Consultancy Services
04.2017 - 10.2023
Operations Manager
TATA Consultancy Services
03.2012 - 04.2017
Quality Manager
TATA Consultancy Services
04.2010 - 03.2012
QA Manager
Patni Computer Systems
06.2006 - 04.2010
2006 - Electronics And Communications Engineering
National Institute of Technology Durgapur