Somnath Saroj
Abu Dhabi,United Arab Emirates
Summary
To be part of an organization where effort and initiatives are encouraged and would like to contribute towards the organizational goals by my talent, skills and sincere hard work.
Overview
13
13
years of professional experience
2010
2010
years of post-secondary education
Work history
Senior Relationship Officer
Abu Dhabi Commercial Bank
Abu Dhabi , UAE
08.2023 - Current
- Improved efficiency and productivity by acquiring new skills.
- Engaged and educate customer on product information, prioritize and schedule proactive calls to organizations accounts,
- Being in direct sales try to find new business opportunities by investigation and addressing competitors activities.
- Increased customer satisfaction by resolving issues.
- Handling direct sales of Credit card, Personal Loan and CASA, Achieving personal and team target.
Relationship Officer
Citibank
Abu Dhabi , UAE
06.2022 - 06.2023
- Selling Credit Card and personal loans
- Cultivated long-term relationships with customers through consistent follow-up and exceptional service delivery,.
- Improved customer relationships by addressing their queries and concerns promptly.
- Educated customers about company products, services and special offers.
- Reviewed client files to identify opportunities for cross selling.
Sales Executive
Fintrek Marketing DSA of Emirates NBD
10.2021 - 05.2022
- Selling Credit Card outdoor sales
Key Account Manager (Branch Banking)
Indusind Bank LTD.
11.2017 - 10.2018
- Grow the liability base of the bank by deepening relationship of mapped customer base
- Service clients and cater all their banking need including bank /3rd party product
- Sell banking product with a view to enhance revenue per client
- To activate clients on non-branch delivery channels including net banking mobile banking video branch atm point of sales etc
- Sourcing of Personal Loan, Mortgage loan, Home Loan and Credit Card and quality CASA account
Branch Relationship Manager (BRM)
Equitas Small Finance Bank Ltd
12.2016 - 11.2017
- Acquisition of quality CASA (Current & Saving) Account and Fixed deposit
- Grow the liability base of the bank by deepening relationship of mapped customer base
- Service clients and cater all their banking need including bank /3rd party product
- Managing Operations like A/c openings ( CASA) , Fixed deposits , Lockers, home loan
- Achieving the Business targets assigned in terms of cross selling, enhancing & upgrading the High Net Worth relationships
Officer
ICICI Bank Ltd
10.2011 - 05.2016
- Acquisition of quality CASA (Current & Saving) Account Cross sells of Credit Card retail loan housing personal auto etc
- Lead Generation, Lead Tracking and Reporting, Database Management
- Implementing innovative ideas and strategy to achieve sales target
- Received Certificate of appreciations for Generating Business Milestones month on month from (Regional Head, Zonal Head, Regional Business Head)
- Awarded as Exemplary performance in LI & MF
Education
T.Y.B Com. -
Maharashtra Board
H.S.C - undefined
Maharashtra Board
S.S.C. - undefined
Maharashtra Board
Accomplishments
- Received Certificate of appreciations for Generating Business Milestones month on month from (Regional Head, Zonal Head, Regional Business Head)
- Awarded as Exemplary performance in LI & MF
Languages
English
Hindi
Marathi
Custom
- Listening Music
- Travelling
Timeline
Senior Relationship Officer
Abu Dhabi Commercial Bank
08.2023 - Current
Relationship Officer
Citibank
06.2022 - 06.2023
Sales Executive
Fintrek Marketing DSA of Emirates NBD
10.2021 - 05.2022
Key Account Manager (Branch Banking)
Indusind Bank LTD.
11.2017 - 10.2018
Branch Relationship Manager (BRM)
Equitas Small Finance Bank Ltd
12.2016 - 11.2017
Officer
ICICI Bank Ltd
10.2011 - 05.2016
H.S.C - undefined
Maharashtra Board
S.S.C. - undefined
Maharashtra Board
T.Y.B Com. -
Maharashtra Board
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