SOUAD RATIAT
Dubai,UAE
Summary
Dynamic and motivated professional with a strong foundation in customer service and communication, complemented by expertise in sales techniques and product knowledge. Demonstrates exceptional problem-solving skills and adaptability, consistently delivering high-quality results. Committed to leveraging field reporting and program hosting abilities to drive success in future roles.
Overview
2026
2026
years of professional experience
5
5
years of post-secondary education
Work history
Retail Sales Associate
Elite Fashion Outlet
- Assisted customers with product selection, ensuring a positive shopping experience.
- Maintained store organization and inventory management, achieving high sales performance.
- Enhanced customer satisfaction through personalized service and product knowledge.
Cashier
YABA by chef shahine
Dubai Jumeriah wasal
03.2025 - 12.2025
- Processed payments swiftly for improved customer experience.
- Communicated product information to customers, driving informed purchases.
- Identified counterfeit notes whilst handling cash, ensuring financial security.
- Handled high volumes of transactions during holiday seasons efficiently.
- Balanced till at end of day, maintaining accurate records.
- Assisted customers with enquiries to enhance their shopping experience.
Hostess
YABA burger by chef shahine
Jeddaf
01.2025 - 03.2025
- Distributed menus upon arrival of customers, expediting ordering process.
- Responded promptly to phone calls and emails for efficient communication flow.
- Supervised setting and clearing of tables, maintaining restaurant's high standards.
- Maintained cleanliness in the dining area, contributing to a pleasant atmosphere.
- Enhanced customer satisfaction by greeting and escorting guests to their tables.
Manager
Restaurant arliz new beach
Les andalouse
05.2024 - 10.2024
- Proactive Manager with a passion for hospitality and a commitment to providing top-notch service, eager to leverage organizational and interpersonal skills in a dynamic environment.
- Expert in warmly welcoming guests and ensuring a seamless escort to their designated tables or event spaces.
- Skilled in managing reservations, optimizing seating logistics, and streamlining event check-ins.
- Proficient in delivering comprehensive information on hotel amenities, dining options, and facility services.
- Adept at collaborating with team members to guarantee efficient and smooth service delivery.
Events organization
Festival leopantera
Taghit
09.2023 - 12.2023
- Planned and coordinated events, managing logistics and collaborating with vendors. Ensured successful execution by maintaining attention to detail and meeting deadlines. Enhanced organizational and problem-solving skills through diverse event management tasks.
- Honed problem-solving via diverse event tasks
Hostess
Hotel meridian
Oran
12.2022 - 11.2023
- Greeting guests warmly and escorting them to their tables or event areas. Managing bookings, seating arrangements, or event check-ins. Providing information about hotel services, menus, or facilities. Assisting in coordinating with other staff to ensure smooth service.
- Managed bookings & seating plans
- Warmly welcomed & seated guests
Barwoman (fresh drinks & sweets)
Cafeteria teatime
Oran
05.2022 - 10.2022
- Prepared a variety of fresh beverages and desserts, maintaining high standards of quality and presentation. Ensured customer satisfaction through friendly interactions and attention to detail. Managed multiple tasks efficiently while maintaining a clean and organized workspace.
- Guaranteed customer satisfaction
Cashier
RESTAURANT ETNA
Center Ville
10.2021 - 03.2022
- Processed cash transactions accurately & efficiently while providing exceptional customer service.
- Managed point-of-sale systems, resolved customer inquiries, and ensured a seamless checkout process.
Waitress
Restaurant arliz
Oran
02.2020 - 10.2021
- Provided exceptional customer service by taking orders, serving food and beverages, and ensuring guest satisfaction. Developed strong communication and multitasking skills in a fast-paced environment.
- Honed communication in a dynamic setting
Retail Associate
APPAREL SALES XTENTATIONS VETMENTS
Oran
01.2020 - 12.2020
- Sales new style in good price with hospitality modeling also for impressive performance for clients.
- Company Overview: Oran 2020
Sales assistant \perfumes & skincare
Anyklein Brand
01.2019 - 12.2019
- Assisted customers with selecting perfumes and skincare products, providing expert recommendations tailored to individual needs.
- Maintained product displays and ensured inventory was well-stocked and organized.
- Built strong customer relationships through exceptional service and product knowledge.
- Company Overview: Algeria
Education
Bachelor degree of law - Specialist in privat law
University oran2 mohamed ben ahmed
Algeria 01.2021 - 01.2024
High school - languages
MOULOD KACEM
ALGERIA 01.2019 - 01.2021
Skills
- Customer service and communication
- Sales techniques and product knowledge
- Problem-solving and adaptability
- Motivated and Field Reporting & Program Hosting
LANGUAGES
Arabic
Native
English
Advanced
French
Advanced
Timeline
Cashier
YABA by chef shahine
03.2025 - 12.2025
Hostess
YABA burger by chef shahine
01.2025 - 03.2025
Manager
Restaurant arliz new beach
05.2024 - 10.2024
Events organization
Festival leopantera
09.2023 - 12.2023
Hostess
Hotel meridian
12.2022 - 11.2023
Barwoman (fresh drinks & sweets)
Cafeteria teatime
05.2022 - 10.2022
Cashier
RESTAURANT ETNA
10.2021 - 03.2022
Bachelor degree of law - Specialist in privat law
University oran2 mohamed ben ahmed
01.2021 - 01.2024
Waitress
Restaurant arliz
02.2020 - 10.2021
Retail Associate
APPAREL SALES XTENTATIONS VETMENTS
01.2020 - 12.2020
Sales assistant \perfumes & skincare
Anyklein Brand
01.2019 - 12.2019
High school - languages
MOULOD KACEM
01.2019 - 01.2021
Retail Sales Associate
Elite Fashion Outlet