Sovik Dutta
Dubai
Summary
Accomplished Sales Professional with 9+ years of experience in Dubai, recognized for impactful team management. Background in the Telecommunication industry, thriving in fast-paced environments. Key Account Manager with a strong ability to drive business growth and manage sales pipelines effectively. Proficient in negotiating and communicating to establish profitable client partnerships.
Overview
14
14
years of professional experience
Work history
Senior key Account Manager
Derby SIM Trading
Dubai , UAE
2024.09 - Current
- Cultivated strategic partnerships with key accounts to enhance customer satisfaction.
- Spearheaded strategic initiatives aligning client objectives with organisational goals.
- Facilitated negotiations and contract discussions to secure favourable terms for all stakeholders involved.
- Achieving sales targets
- Identifying new customers and assessing customer needs to tailor services accordingly.
- Advocate for new products in market while enhancing customer awareness
- Conduct outdoor cold calls and engage in meetings with new customers.
Senior Key Account Manager
Enjazat Sim Trading
Dubai
2023.12 - 2024.08
- Identified new business opportunities and increased lead generation to grow profits.
- Resolved client complaints quickly and used feedback to improve account management services.
- Communicated new products and services to drive customer interest and boost sales.
- Highlighted growth opportunities within current client accounts and campaigns to increase revenue.
- Analysed market and competitor activity to capitalise on trends and innovate client services.
- Built and developed constructive relationships with clients to increase account spending and loyalty.
- Devised target customer strategies to meet business growth and profit objectives.
Key Account Manager
Al Deyaa Media Production Premium Business Channel Partner of Etisalat
Dubai, UAE
2022.04 - 2023.11
- Achieving growth and hitting sales targets
- Designing and implementing a strategic sales plan that expands company's customer base and ensure its strong presence
- Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs
- Identify emerging market shifts while being fully aware of new products and competition status
- Resolve issues to maintain and strengthen customer
- Presenting sales pipeline, Revenue and Expenses reports, realistically forecast to management team.
Key Account Manager
Du Telecom SME (IBT NO 1 BPO COMPANY, DUBAI UAE)
Dubai
2021.04 - 2022.03
- Achieving growth and hitting sales targets
- Designing and implementing a strategic sales plan that expands company's customer base and ensure its strong presence
- Managing recruiting objectives setting, coaching and performance monitoring of sales representatives
- Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs
- Identify emerging market shifts while being fully aware of new products and competition status
- Resolve issues to maintain and strengthen customer trust
- Presenting sales pipeline, Revenue and Expenses reports, realistically forecast to management team.
Sales Executive
AL WAFIQ (DU Channel partner)
Dubai
2019.04 - 2021.02
- Selling all the prepaid and postpaid sim cards and home internet connections at du express store
- Building good relations with customers and providing excellent customer service on sold products.
Sales Executive
Du Telecom (ETRAN INTERNATIONAL L.LC)
Dubai
2015.08 - 2019.03
- Selling post-paid sim cards and home internet connections
- Making promotions about the new products in market and selling.
Sales Officer
IndusInd Bank
2014.03 - 2015.01
- Responsible for selling all mass banking products for the bank
- Selling Current account, Loans, Credit Card, Fixed deposits Insurance etc.
Junior Officer
ICICI Bank Ltd.
2012.06 - 2013.07
- Selling Current account, Savings Account, Fixed Deposits, Recurring Deposits and Credit card
- Provide product information to potential clients who walk in to the bank.
Education
Bachelor Of Commerce - undefined
CALCUTTA UNIVERSITY
Skills
- Advertising campaign strategy
- Sales Executive management
- Client development strategy
- Sales lead conversion
- New business development
- Marketing strategy
- Capable of holding responsibilities & meeting the predetermined deadlines for completion of work
- Possessing an analytical bent of mind
- Enjoy new challenges and versatile assignment
- Enjoy working in a team
Personal Information
- Date of birth: 11/27/1987
- Nationality: Indian
- Marital status: Married
- Religion: HINDU
- Visa status: RESIDENCE VISA
Languages
1,A1,1,A1,1,A1
Languages
English
Bengali
Hindi
Timeline
Senior key Account Manager
Derby SIM Trading
2024.09 - Current
Senior Key Account Manager
Enjazat Sim Trading
2023.12 - 2024.08
Key Account Manager
Al Deyaa Media Production Premium Business Channel Partner of Etisalat
2022.04 - 2023.11
Key Account Manager
Du Telecom SME (IBT NO 1 BPO COMPANY, DUBAI UAE)
2021.04 - 2022.03
Sales Executive
AL WAFIQ (DU Channel partner)
2019.04 - 2021.02
Sales Executive
Du Telecom (ETRAN INTERNATIONAL L.LC)
2015.08 - 2019.03
Sales Officer
IndusInd Bank
2014.03 - 2015.01
Junior Officer
ICICI Bank Ltd.
2012.06 - 2013.07
Bachelor Of Commerce - undefined
CALCUTTA UNIVERSITY