Sowmathi Madheswaran
Namakkal,India
Summary
Results-oriented professional with expertise in management, sales planning, and customer relationship management. Proven track record in supply chain execution and market data analysis, leading to improved operational efficiency. Adept at analyzing customer feedback and implementing strategies that enhance satisfaction and communication. Committed to driving organizational success through effective documentation and internal assessments.
Overview
3
3
years of professional experience
6
6
years of post-secondary education
Work history
Team Leader – Sales & Marketing
Aquasub Engineering
TN, India
01.2023 - 09.2025
- Reviewed requirements/schedules for regular items from external customers.
- Released monthly sales plans through coordination with concerned departments.
- Communicated dispatch commitments to customers based on finalized plans.
- Monitored timely dispatch of castings, including samples and pilot lots.
- Finalized orders after consultation with Unit Head and resolving discrepancies.
- Coordinated dispatch arrangements for external customers.
- Analyzed marketing process data including targets and objectives.
- Collected and analyzed customer feedback to improve satisfaction.
- Initiated corrective actions against customer complaints and deviations.
- Prepared customer communication and dispatch documents.
- Maintained records related to marketing and dispatch processes.
Education
B.E. - Computer Science
Gnanamani College of Technology
Namakkal, TN 07.2018 - 04.2022
HSC - undefined
Sengunthar Mahajana Sec School
Namakkal, TN 01.2017 - 01.2018
SSLC - undefined
Sengunthar Mahajana Sec School
Namakkal, TN 01.2015 - 01.2016
Skills
- Management Skills
- Creativity
- Critical Thinking
- Leadership
- Sales Planning
- Coordination
- Customer Relationship Management
- Supply Chain & Dispatch Planning
- Execution
- Market Data Analysis
- Reporting
- Customer Feedback Analysis
- Corrective Action Implementation
- Customer Communication
- Documentation
- Internal Customer Satisfaction Assessment
Reference
Jayaprakash G, HOS - Marketing, +91 90037 47058, jayaprakash.g@gmail.com
Timeline
Team Leader – Sales & Marketing
Aquasub Engineering
01.2023 - 09.2025
B.E. - Computer Science
Gnanamani College of Technology
07.2018 - 04.2022
HSC - undefined
Sengunthar Mahajana Sec School
01.2017 - 01.2018
SSLC - undefined
Sengunthar Mahajana Sec School
01.2015 - 01.2016
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