Suchandra Mullick
Al Fujairah City,Fujairah
Summary
Travel professional with extensive experience in flight reservations, hotel bookings, visa processing, and holiday package design. Skilled in providing tailored travel insurance solutions and managing customer relationships effectively. Demonstrated success in corporate travel coordination, sales, and business development, leveraging Microsoft Office and Outlook to improve operational efficiency. Dedicated to delivering outstanding service and fostering business growth in the travel sector.
Overview
5
5
years of professional experience
3
3
years of post-secondary education
Work history
Travel Executive
COZMO TRAVEL
Sharjah (Head Office) and Fujairah, UAE
2024.02 - 2026.05
- Gather travel details from clients to match needs and preferences.
- Recommend tailored itineraries and travel solutions based on individual preferences.
- Process visa applications for destinations including UK, USA, Saudi, and Schengen.
- Track travel trends, popular routes, and advisory updates for clients.
- Use booking software to arrange flights, hotels, and activities.
- Maintain relationships with airlines, hotels, and tour operators for options.
- Resolve planning issues and emergencies during travel for smooth journeys.
- Apply sales techniques to convert enquiries into confirmed bookings.
- Record client details, bookings, and transaction information with accuracy.
- Handle invoices and take payments following agreed arrangements.
- Visit destinations to review services and attractions firsthand.
Travel consultant
SMART TRAVEL
Sharjah, UAE
2023.06 - 2024.02
- Built strong relationships with corporate clients to maintain high service standards.
- Provided personalised recommendations and solutions for each traveller's needs.
- Created and managed detailed corporate travel budgets for cost-effective planning.
- Analysed and monitored travel trends to find cost-saving opportunities.
- Coordinated complex travel arrangements for flights, hotels, cars, and visas.
- Delivered technical support to corporate travellers via telephone and email.
Travel Consultant
HARDING HOLIDAYS
Kolkata
2022.04 - 2022.12
- Discuss travel needs and preferences with clients to guide planning decisions.
- Recommend personalised itineraries and tailored travel solutions for each client.
- Apply destination knowledge across cultures, attractions, and local customs.
- Monitor travel trends, popular destinations, and travel advisories regularly.
- Plan customised trips with flights, accommodation, activities, and transport.
- Balance client budgets against desired experiences during itinerary building.
- Maintain relationships with airlines, hotels, and tour operators daily.
- Promote travel packages and services through marketing channels consistently.
- Apply sales techniques to convert travel inquiries into bookings.
Travel Executive
SOTC HOLIDAYS
Kolkata, INDIA
2021.06 - 2022.04
- Consult with clients to identify travel needs and preferences, ensuring personalised service.
- Promote travel packages and services, employing effective sales techniques to enhance bookings.
- Analyse travel trends, popular destinations, and advisories to provide informed recommendations.
Education
Bachelor of Arts - Travel, Tourism & Hospitality
AMITY INSTITUTE OF TRAVEL & TOURISM, AMITY UNIVERSITY
Kolkata 2018.08 - 2021.06
Skills
- Hotel bookings
- Visa processing
- Travel insurance solutions
- Corporate travel coordination
Flight ticketing
- Relationship management
- Sales development
- Office applications
- Package design
LANGUAGE
English
Bengali
Hindi
French
ACTIVITIES & ACHIEVEMENTS
- TTF India (participating in this event was a part of my job during internship)
- Hosted many events like ‘World Tourism Day' and ‘World Heritage Day' at Amity University, Kolkata
Affiliations
- Traveling and exploring new cultures, Travel itinerary planning and destination research, Photography, Reading travel and tourism publications
Timeline
Travel Executive
COZMO TRAVEL
2024.02 - 2026.05
Travel consultant
SMART TRAVEL
2023.06 - 2024.02
Travel Consultant
HARDING HOLIDAYS
2022.04 - 2022.12
Travel Executive
SOTC HOLIDAYS
2021.06 - 2022.04
Bachelor of Arts - Travel, Tourism & Hospitality
AMITY INSTITUTE OF TRAVEL & TOURISM, AMITY UNIVERSITY
2018.08 - 2021.06