Hi, I’m
Suman Rana
Dubai
Summary
Enthusiastic about leveraging extensive management and leadership expertise to add value to a dynamic team. Proven background across various industries, including food & beverage, with a strong focus on delivering results, effective communication, and customer satisfaction. Known for versatility, dedication, and a commitment to sharing knowledge, making an ideal fit for leadership roles across different sectors. Confident in aligning skills with the organization’s strategic goals.
Overview
8
years of professional experience
1
Certification
Work History
KIGX Group of Companies
Business Development Executive
10.2023 - Current
Job overview
- Identify, pursue, and secure new business opportunities to drive revenue growth
- Created compelling proposals that demonstrated the unique value of our products/services while addressing client needs and expectations.
- Conduct market research to identify trends, competitors, and potential areas for business expansion
- Communicated directly with customers and partners to build strong business networks and relationships.
- Collaborate with cross-functional teams to customize solutions for clients and address industry challenges
- Built strong relationships with clients, leading to increased customer satisfaction and repeat business.
Desire Sheesha Lounge
Senior Bartender
08.2023 - 09.2023
Job overview
- Drink preparation, Garnish and Customer Service.
- Team collaboration &Trained new bartenders on proper techniques, ensuring consistent quality across the team.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Streamlined bar operations by implementing efficient inventory management systems Like Inventory management ,Hygiene and safety
- Established positive working environment that fostered teamwork and collaboration among staff members.
Jhalak Live Entertainment
Bartender Cum Cashier
06.2023 - 09.2023
Job overview
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
- Increased repeat customer numbers, creating welcoming atmosphere and remembering regulars' favorite drinks.
- Kept bar stocked with liquors, juices and garnishes for drinks.
Hotel Shrestha Residency
Sales & Marketing Executive
04.2022 - 09.2023
Job overview
- Market Research and analysis
- Creating Market campaigns
- Building client Relationship
- Collaboration with other Departments
- Managed sales promotions and marketing strategies on major social media sites.
- Negotiated contracts skillfully, securing favorable terms for the organization.
Hotel Simara Paradise
Residential Manager
04.2021 - 09.2022
Job overview
- Handling guest inquiries, concerns, and special requests promptly and effectively
- Improved resident satisfaction by addressing concerns and implementing necessary changes in residential programs.
- Supervising the day-to-day operations of the residential section, including housekeeping, maintenance, and security
- Managing room assignments, reservations, and ensuring accurate billing
- Controlling costs while maintaining the quality of services
- Implementing effective strategies to prevent and manage conflicts among guests and staff
- Reduced turnover rates for staff by providing ongoing training, support, and opportunities for professional growth.
Hotel Ichchha
Senior Banquet Captain & Event Incharge
05.2016 - 03.2021
Job overview
- Serve food and drinks, bus tables, setup tables
- Monitored the service load throughout the restaurant and seated large parties accordingly
- Experienced in leading in all meal periods and phases of banquet functions
- Manage banquet functions within the resort to consist of; weddings, dinners, receptions etc
- Maintain a smooth and pleasant association with all service and office staff members
- Maintained accurate records of event details, client communications, and financial transactions to ensure seamless organization and execution.
- Managed staff scheduling, resulting in reduced labor costs and improved team efficiency.
Education
Shree Nepal Rastriya Higher Secondary SchoolSImara, Bara , Nepal
High School Diploma
2017
Skills
- Point of Sales Systems
- Basic skills in graphic
- Microsoft Office package: Word, Excel, PowerPoint, Access
- Video editing and video making
- Social Media / Social Network
- Enthusiasm to work in every field
- Fast learner with good grasping power
- Optimistic, ready to take challenges
- Never give up attitude
- Dedication and hard work towards achieving the objectives and goals
- Event planning & management
- Adept multi-tasker
Drivinglicense
A, Nepal
Awardsandrewards
- Employee of the month (3 times) at Hotel Ichchha.
- Star Performer of semi-year at KIGX Group.
Personal Information
- Date of Birth: 12/02/1999
- Nationality: Nepalese.
- Marital Status:- Married.
- Home address :- SImara, Bara, Nepal
- Father Name:- Balaram Rana
- Mother Name:- Shanti Maya Rana
Passport details-
- Passport Number:- 10226017
- Date of issue:- 30-01-2017
- Date of expiry:- 29-01-2027
Personal Traits
- Positive attitude
- Ethical
- Goal focused
- Self confident
Hobbies and Interests
- Football
- Dancing
- Reading Articles and Blogs
- Learning new things
Certification
- Driver's License :- Bike Licence (A)
Languages
Nepali
Bilingual or Proficient (C2)
English
Advanced (C1)
Hindi
Bilingual or Proficient (C2)
Timeline
Business Development Executive
KIGX Group of Companies
10.2023 - Current
Senior Bartender
Desire Sheesha Lounge
08.2023 - 09.2023
Bartender Cum Cashier
Jhalak Live Entertainment
06.2023 - 09.2023
Sales & Marketing Executive
Hotel Shrestha Residency
04.2022 - 09.2023
Residential Manager
Hotel Simara Paradise
04.2021 - 09.2022
Senior Banquet Captain & Event Incharge
Hotel Ichchha
05.2016 - 03.2021
Shree Nepal Rastriya Higher Secondary School
High School Diploma
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