Sunil Raj Sharma
F&B Consultants
Abu Dhabi
Summary
Insightful Manager with experience directing and improving operations through effective employee motivational strategies and strong policy enforcement. Proficient in best practices, market trends and regulatory requirements of industry operations. Talented leader with analytical approach to business planning and day-to-day problem-solving. Talented Manager with expert team leadership, planning and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach.
Overview
13
13
years of professional experience
Work History
F&B Area Manager
Auriga International Management Consultancy
Abu Dhabi
02.2017 - Current
- Used quick response and dynamic service skills to build relationships with patrons and improve customer retention rate.
- Controlled costs and optimized spending via restructuring of budgets for labor, capital assets, inventory purchasing and technology upgrades.
- Prepared annual budgets with controls to prevent overages.
- Accomplished multiple tasks within established timeframes.
- Kept detailed records of daily progress to identify and correct areas needing improvement.
- Designed employee work schedules to address complete operational needs.
- All the projects are timely managed from scratch finding a right location, legal procedure, budget draft and feasibility study for restaurant business
- All project’s concept are mobilized, developed and handed over and also managing the existing restaurant operations, events in Abu Dhabi.
- Maintained files and records by implementing effective filing systems that boosted efficiency and organization as management consultancy
- Expanded cross-functional organizational capacity by collaborating across departments on priorities, functions and common goals.
Butler Team Leader
Jumeriah Zabeel Saray
Dubai
12.2012 - 12.2017
- Welcoming a VVIP guest and ensure their stay is memorable
- Leading and mentoring team members (butler services) to ensure efficiency in process of smooth operations and meeting of individual guest expectation by going extra miles.
- Fostering development opportunities and motivating high performance among team members.
- Handling complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.
- Supervising staffing levels to ensure that guest service, operational needs and financial objectives are met.
- Understanding the impact of department’s operations on the overall property financial goals and objectives and manages to achieve or exceed goals. • Computer literate: Front Office OPERA System, Microsoft Office (MS Word, Excel, PowerPoint,), Email Correspondence. • Developing specific goals and plans to prioritize, organize, and accomplish the work
Waiter/Bartender
One & Only Royal Mirage
Dubai
11.2010 - 11.2012
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Bussed tables during busy periods to assist staff and quickly turn over tables.
- Met with chef to review daily specials and menu changes.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
Education
Diploma - F&B Service
Indian Technical Institute
02.2009 - 08.2009
10th - undefined
Delhi Board
S.S.C - undefined
Skills
Personal skills: Motivated, Innovative, Experienced, Communicativeundefined
Timeline
F&B Area Manager
Auriga International Management Consultancy
02.2017 - Current
Butler Team Leader
Jumeriah Zabeel Saray
12.2012 - 12.2017
Waiter/Bartender
One & Only Royal Mirage
11.2010 - 11.2012
Diploma - F&B Service
Indian Technical Institute
02.2009 - 08.2009
10th - undefined
Delhi Board
S.S.C - undefined
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