Overview
Work History
Education
Marketingskills
Skillhighlight
Previousassignments
Personal Information
Languages
Timeline
Generic
Syed Hassan Ali

Syed Hassan Ali

Dubai

Overview

4
4
years of professional experience

Work History

Office Manager/Administration/Customer Service

Falak Travel and Tourism
DUBAI
10.2023 - Current
  • Managing client relationship and customer service
  • Ensure that all items are invoiced and paid on time
  • Maintain the office condition and arrange necessary repairs
  • Coordinating with travel guides and partners
  • Developing and implementing business strategies
  • Handling customer complaints and feedback
  • Organizing company events and conferences
  • Dealing with correspondence, complaints and queries
  • Preparing letters, presentations and reports
  • Supervising and monitoring the work of administrative staff.

Relationship Officer

Burj Bank
04.2022 - 01.2023
  • Oversaw client enquiries, guaranteeing excellent support and contentment
  • Make sure clients are knowledgeable about banking services and products by educating them about them
  • Help clients open accounts and offer advice on managing their accounts
  • Oversaw the account opening procedures and developed a solid rapport with clients
  • Provided knowledgeable advice on financial items, such as credit cards, accounts, and vehicle loans
  • Work together as a team to meet sales goals
  • Stay current on the bank's product offers and banking principles
  • Giving financial guidance and endorsing suitable banking products
  • Ensuring adherence to banking policies and regulations
  • Preserving precise and current client records and correspondence
  • Managing and growing a portfolio of clients through effective relationship-building
  • Understanding clients' financial goals and providing suitable banking solutions
  • Collaborating with internal teams to ensure excellent customer service.

BSR (Bancassurance Sales Representative)

Adam Jee Life Insurance
Lahore
01.2021 - 01.2022
  • Guided clients in insurance choices
  • Directed customer banking relations
  • Advised on mutual fund investments
  • Boosted savings through strategic advice.

Front-End-Developer (INTERNSHIP)

Software House
Lahore
04.2021 - 04.2021
  • Design develops, and deploy design features in a timely manner
  • Good knowledge and experienced in using website front end designing tools like HTML5, CSS3, JavaScript(basics), jQuery, Media Query, Bootstrap
  • Design Login Form Registration Form
  • Design Home Pages
  • Understanding of the entire web development process (design, development and deployment)
  • Well aware of Test cases and use cases.

Education

Graduation -

Punjab University Lahore

Intermediate - undefined

Gov College Civilines Lahore

Matriculation - undefined

Pak Angels Foundation Lahore

Master In Information Technology IT -

UMT LAHORE

Marketingskills

  • Executive Summary
  • Pest Analysis
  • Swot Analysis
  • BCG Matrix
  • Competitor Analysis
  • Feasibility Analysis
  • Purchase Orders and documentation
  • New Product
  • Product Positioning
  • Product Sourcing
  • Supplier Management
  • Inventory Management
  • Cost Control

Skillhighlight

  • Microsoft Office
  • Results-Oriented
  • Professional And Mature
  • Strong Problem Solver
  • Strong Communication Skills
  • Strong Interpersonal Skills
  • Good Knowledge of Internet/Browsing…
  • Good Knowledge About Computer

Previousassignments

  • Relationship Officer, Burj Bank, Lahore, 04/06/2022, 01/18/2023, Oversaw client enquiries, guaranteeing excellent support and contentment., Make sure clients are knowledgeable about banking services and products by educating them about them., Help clients open accounts and offer advice on managing their accounts., Oversaw the account opening procedures and developed a solid rapport with clients., Provided knowledgeable advice on financial items, such as credit cards, accounts, and vehicle loans., Work together as a team to meet sales goals., Stay current on the bank's product offers and banking principles., Giving financial guidance and endorsing suitable banking products., Ensuring adherence to banking policies and regulations., Preserving precise and current client records and correspondence., Managing and growing a portfolio of clients through effective relationship-building., Understanding clients' financial goals and providing suitable banking solutions., Collaborating with internal teams to ensure excellent customer service.
  • BSR (Bancassurance Sales Representative), Adam Jee Life Insurance, Lahore, 01/07/2021, 01/01/2022, Guided clients in insurance choices, Directed customer banking relations, Advised on mutual fund investments, Boosted savings through strategic advice
  • Front-End-Developer (INTERNSHIP), Software House, Lahore, 04/04/2021, 04/06/2021, Design develops, and deploy design features in a timely manner, Good knowledge and experienced in using website front end designing tools like HTML5, CSS3, JavaScript(basics), jQuery, Media Query, Bootstrap, Design Login Form Registration Form, Design Home Pages, Understanding of the entire web development process (design, development and deployment), Well aware of Test cases and use cases

Personal Information

  • Date of Birth: 12/05/1994
  • Gender: Male
  • Nationality: Pakistani
  • Marital Status: Single
  • Religion: Islam
  • Visa Status: Employment visa till 06/09/2025

Languages

English
Urdu
Arabic

Timeline

Office Manager/Administration/Customer Service

Falak Travel and Tourism
10.2023 - Current

Relationship Officer

Burj Bank
04.2022 - 01.2023

Front-End-Developer (INTERNSHIP)

Software House
04.2021 - 04.2021

BSR (Bancassurance Sales Representative)

Adam Jee Life Insurance
01.2021 - 01.2022

Graduation -

Punjab University Lahore

Intermediate - undefined

Gov College Civilines Lahore

Matriculation - undefined

Pak Angels Foundation Lahore

Master In Information Technology IT -

UMT LAHORE

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Syed Hassan Ali