SYED YAKUB ZAHEER
Dubai
Summary
Dedicated IT Support Professional with extensive hands-on experience in desktop support, system troubleshooting, and user technical assistance in office environments. Proficient in Windows OS support, basic Windows Server administration, Active Directory management, networking fundamentals, and SQL for effective data handling and reporting. Demonstrates the ability to efficiently support end-users, install hardware and software, and resolve technical issues promptly. Actively seeking a challenging role in IT Support, Helpdesk, or Technical Support within the UAE to leverage skills and contribute to organizational success.
Overview
9
9
years of professional experience
Work History
Office Coordinator / IT Support
Fast Jaguar Technical Services LLC
Dubai
06.2025 - 12.2025
- Provided first-level IT support to office staff for system, printer, and network issues.
- Installed and configured Windows systems, office software, and user accounts.
- Assisted with basic Active Directory tasks including password resets and user setup.
- Performed hardware troubleshooting and peripheral configuration.
- Maintained IT asset inventory and system documentation.
- Supported basic database and Excel reporting tasks using structured data queries.
Admin Executive & Customer Service
Tourista Travel
India
06.2021 - 03.2025
- Managed digital records and customer databases.
- Generated Excel reports and data summaries for operational use.
- Supported internal systems and handled technical troubleshooting for office software.
- Assisted teams with data validation and structured data handling.
Admin Executive & Recruiter
Techno Tree Software Solutions
India
11.2016 - 02.2020
- Maintained candidate database and recruitment systems.
- Generated data reports and records management.
- Provided internal system support and office IT coordination.
Education
Bachelor of Science (B.Sc.) - Information Technology
A.P.A College
IndiaSkills
- IT Support & Helpdesk
- Desktop Support & End-User Assistance
- Windows 10 / Windows 11 Troubleshooting
- Basic Windows Server Administration
- Active Directory (User Creation, Password Reset, Account Management)
- Software Installation & System Configuration
- Hardware Troubleshooting (PCs, Printers, Peripherals)
- IT Asset Management
- Networking
- Network Fundamentals (TCP/IP, DNS, DHCP)
- LAN/Wi-Fi Troubleshooting
- Printer & Network Device Configuration
- Database & Tools
- SQL Basics (SELECT, WHERE, JOIN, GROUP BY)
- Data Querying & Report Extraction
- MS Office 365 (Excel, Word, Outlook)
- Ticketing Systems & Issue Tracking
- Schedule coordination
Additional Information
visa status - visit
joining availiability - immediate
LANGUAGES
English
Hindi
Tamil
Timeline
Office Coordinator / IT Support
Fast Jaguar Technical Services LLC
06.2025 - 12.2025
Admin Executive & Customer Service
Tourista Travel
06.2021 - 03.2025
Admin Executive & Recruiter
Techno Tree Software Solutions
11.2016 - 02.2020
Bachelor of Science (B.Sc.) - Information Technology
A.P.A College