Summary
Overview
Work history
Education
Skills
Accomplishments
Languages
Affiliations
Personal Information
Skills
Languages
Timeline
SYED SHARIQUE AHMED

SYED SHARIQUE AHMED

Dubai,UAE

Summary

Professional with extensive knowledge of insurance procedures and a strong history of delivering client-focused service. Proven skills in strategic planning and leadership, ensuring quality assurance and effective team collaboration. Expertise in problem-solving and stress management, maintaining composure in high-pressure situations. Focused on utilizing communication and marketing skills to enhance upselling opportunities and advance in strategic roles.

Overview

10
10
years of professional experience

Work history

Senior Finance and Insurance Consultant at Porsche

Al Nabooda Automobiles L.L.C
Dubai, United Arab Emirates
05.2025 - Current
  • Conduct comprehensive financial analysis to assess client needs and develop customized financial plans.
  • Advise clients on insurance products, policies, and coverage options to optimize risk management.
  • Develop and implement strategic financial and insurance solutions aligned with clients’ goals.
  • Stay updated on market trends, regulatory changes, and new insurance products to provide informed advice.
  • Assist clients with claims processing, policy renewals, and regulatory compliance.
  • Collaborate with cross-functional teams to deliver integrated financial services.
  • Prepare detailed reports, presentations, and proposals for management.
  • Identify opportunities for upselling and cross-selling financial and insurance products.

Insurance Officer (Porsche Showroom)

Al Nabooda Insurance Brokers LLC
Dubai
12.2021 - 04.2025
  • • Handling day-to-day policy issuance of clients in a professional manner through Telephone, Email or face to face, ensuring issuance of policies without any errors.
  • • Gathering and assessing background information before issuance of the policies.
  • • Assuring strict compliance of tariff rates & loadings as per the pre-approved quotations.
  • • Liaising with Insurance Companies Relationship managers & Motor Underwriters.
  • • Negotiating terms with policyholders on behalf of the Insurance Companies pertaining to certain conditions in a policy.
  • • Ensuring that premiums are competitive and business is booked on a regular basis.
  • • Specifying conditions on different types of policies.
  • • Reply to General Information requested with accurate information.
  • • Receiving / Calling customers for renewal / Customer related enquiries

  • SHOWROOM EXPERIENCE:

  • • Calling (Inbound & Outbound) and coordinating with the renewal customer on daily basis.
  • • Managing the Porsche Showroom with regards to provide quotations for new and existing customers.
  • • Handling the PORSCHE/AUDI showroom’s insurance desk.
  • • Assisting for the cancellation and the refunds.
  • • Coordinating, collecting and analyzing regular feedback from customers and based on that, providing reports to the management.
  • • Giving new quotes to the sales consultant for their vehicles.
  • • Assisting customers with insuring vehicles with insurance companies.

Customer Relations Officer

British Airways
New Delhi
01.2020 - 10.2021
  • Handled requests with friendly, knowledgeable service and support, continually achieving positive customer feedback.
  • Processed customer correspondence, reducing communication delays for improved client satisfaction ratings.
  • Worked with call handling technology to respond to increased customers within target timeframes.
  • Managed first class customer queries via phone.

Customer Care Executive

Admiral Solutions
New Delhi
08.2018 - 07.2020
  • Managing a team of representatives offering customer support.
  • Overseeing the customer service process.
  • Resolving customer complaints brought to your attention.
  • Creating policies and procedures.
  • Planning the training and standardization of service delivery.
  • Selecting and hiring new staff.

Assistant Manager Customer Care

Teleperformance India
New Delhi
10.2016 - 07.2018
  • Assist Manager in planning and executing customer service functions
  • Plan, coordinate and assign daily workload to customer service team. Supervise team in providing excellent and outstanding services to customers.
  • Ensure that team addresses customer inquiries and concerns promptly and professionally.
  • Assist in resolving employee concerns and developing customer focused environment

Sales Officer

NBCL Marketing private limited
New Delhi
10.2015 - 08.2016
  • Developing and sustaining long-lasting relationships with customers.
  • Calling potential customers to explain company products and encourage purchases.
  • Answering customers' questions and escalating complex issues to the relevant departments as needed.
  • Developing in-depth knowledge of company products.

Education

Bachelors - Commerce

Sabarmati University

Intermediate - Commerce

Syed Abid Hussain Senior Secondary School, India

Skills

  • Interpersonal effectiveness
  • Stress management capacity
  • Client-Focused service
  • Insurance procedures understanding
  • Problem-solving
  • Communication skills
  • Team building
  • Calm under pressure
  • Strategic planning
  • Leadership
  • Quality Assurance
  • Upselling
  • Marketing

Accomplishments

  • Leading performer for newly launched product.
  • Best performance for Sukoon Insurance in consecutive two quarters.
  • Runner up for Managing Director's Award in 2024

Languages

English
Proficient (C2)
Urdu
Proficient (C2)
Hindi
Proficient (C2)
Arabic
Beginner

Affiliations

  • watching football
  • singing

Personal Information

Title: Insurance Officer

Skills

5,5,5,5,5,5,5,5,5,5,5

Languages

1,5,5,5

Timeline

Senior Finance and Insurance Consultant at Porsche - Al Nabooda Automobiles L.L.C
05.2025 - Current
Insurance Officer (Porsche Showroom) - Al Nabooda Insurance Brokers LLC
12.2021 - 04.2025
Customer Relations Officer - British Airways
01.2020 - 10.2021
Customer Care Executive - Admiral Solutions
08.2018 - 07.2020
Assistant Manager Customer Care - Teleperformance India
10.2016 - 07.2018
Sales Officer - NBCL Marketing private limited
10.2015 - 08.2016
Sabarmati University - Bachelors, Commerce
Syed Abid Hussain Senior Secondary School - Intermediate, Commerce

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SYED SHARIQUE AHMED