Summary
Overview
Work History
Education
Skills
Languages
Timeline
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TAHIRA Kanwal

TAHIRA Kanwal

Abu Dhabi,UAE

Summary

Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, organizing mail and collecting messages to facilitate office communication. Positive and upbeat with strong relationship-building abilities.

Overview

7
7
years of professional experience

Work History

Retail cashier

Labanese Roaster
Abu Dhabi, UAE
02.2022 - 04.2024
  • Answered questions about store policies and concerns politely and professionally, supporting positive customer experiences.
  • Completed opening and closing procedures each day.
  • Resolved customer complaints and answered queries about store products.
  • Delivered outstanding customer care with proactive sales and listening skills.
  • Handled cash and card payments with precision, maintaining customer confidentiality and discretion throughout.
  • Used cash registers and POS systems to request and record customer orders and compute transactions.
  • Kept checkouts areas and general store clean and orderly.

Receptionist

Chiniot Gernal hospital
Karachi, Pakisatan
07.2017 - 05.2020
  • Greeted incoming customers in a professional manner and provided friendly, knowledgeable assistance.
  • Answered and helped resolve enquiries from clients, vendors and general public.
  • Kept reception area clean and neat to give visitors positive impression of the company.
  • Offered knowledgeable, friendly support to in-office guests.
  • Solved administrative and customer service issues with knowledgeable assistance and friendly support.
  • Maintained reception area stock of important forms and brochures.
  • Handled office petty cash and maintained flawless records.
  • Reduced waiting times through effective time and resource management.

Education

Diploma off homephetic medicine - Medical

Karachi homeophetie collage
Karachi, Pakistan

Certificate of Higher Education - Sience

Al Aqsa Grammar school
Karachi pakistan, Pakistan

Skills

  • Customer assistance
  • Complaint handling
  • Customer engagement
  • Physical strength
  • Customer retention tactics
  • Customer advising
  • Flexible
  • Customer Service
  • Customer relations
  • Strategic Planning
  • Data Entry
  • Conflict Resolution
  • Post management
  • Greeting customers

Languages

English
Arabic
Hindi
Urdu

Timeline

Retail cashier

Labanese Roaster
02.2022 - 04.2024

Receptionist

Chiniot Gernal hospital
07.2017 - 05.2020

Diploma off homephetic medicine - Medical

Karachi homeophetie collage

Certificate of Higher Education - Sience

Al Aqsa Grammar school
TAHIRA Kanwal