TAHIRA Kanwal
Abu Dhabi,UAE
Summary
Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, organizing mail and collecting messages to facilitate office communication. Positive and upbeat with strong relationship-building abilities.
Overview
7
7
years of professional experience
Work History
Retail cashier
Labanese Roaster
Abu Dhabi, UAE
02.2022 - 04.2024
- Answered questions about store policies and concerns politely and professionally, supporting positive customer experiences.
- Completed opening and closing procedures each day.
- Resolved customer complaints and answered queries about store products.
- Delivered outstanding customer care with proactive sales and listening skills.
- Handled cash and card payments with precision, maintaining customer confidentiality and discretion throughout.
- Used cash registers and POS systems to request and record customer orders and compute transactions.
- Kept checkouts areas and general store clean and orderly.
Receptionist
Chiniot Gernal hospital
Karachi, Pakisatan
07.2017 - 05.2020
- Greeted incoming customers in a professional manner and provided friendly, knowledgeable assistance.
- Answered and helped resolve enquiries from clients, vendors and general public.
- Kept reception area clean and neat to give visitors positive impression of the company.
- Offered knowledgeable, friendly support to in-office guests.
- Solved administrative and customer service issues with knowledgeable assistance and friendly support.
- Maintained reception area stock of important forms and brochures.
- Handled office petty cash and maintained flawless records.
- Reduced waiting times through effective time and resource management.
Education
Diploma off homephetic medicine - Medical
Karachi homeophetie collage
Karachi, PakistanCertificate of Higher Education - Sience
Al Aqsa Grammar school
Karachi pakistan, PakistanSkills
- Customer assistance
- Complaint handling
- Customer engagement
- Physical strength
- Customer retention tactics
- Customer advising
- Flexible
- Customer Service
- Customer relations
- Strategic Planning
- Data Entry
- Conflict Resolution
- Post management
- Greeting customers
Languages
English
Arabic
Hindi
Urdu
Timeline
Retail cashier
Labanese Roaster
02.2022 - 04.2024
Receptionist
Chiniot Gernal hospital
07.2017 - 05.2020
Diploma off homephetic medicine - Medical
Karachi homeophetie collage
Certificate of Higher Education - Sience
Al Aqsa Grammar school
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