TAMILSELVAN KAMARAJ
DUBAI,UAE
Summary
Well-qualified customer service assistant familiar with skills and abilities needed to succeed. Possessing strengths in task prioritization and customer service. Ready to leverage training and experience to take on new professional challenges. Well-qualified familiar with skills and abilities needed to succeed. Possessing strengths in task prioritization and customer service. Ready to leverage training and experience to take on new professional challenges.
Overview
5
5
years of professional experience
2
2
years of post-secondary education
Work history
Customer Service Assistant
emirates general petroleum corporation
dubai, uae
03.2021 - Current
- Guaranteed positive customer experiences by efficiently resolving customer concerns and complaints.
- Assisted customers with varying questions using product knowledge and service expertise.
- Assisted customers with product complaints, logging issues for investigation and providing replacement items.
- Trained new associates on cash register operations, advising on appropriate handling of customer sales, refunds and cashing up.
CNC Machine Operator
zf wabco private ltd
tamilnadu, india
08.2020 - 08.2021
- Considered health and safety, environmental and energy impacts of all activities.
- Optimised customer satisfaction, supporting Lean initiatives to drive continuous improvement.
- Guaranteed product quality, performing visual inspections and gauge measurements.
- Enabled smooth production processes, inspecting and maintaining machinery to ensure functionality.
Production Operator
hyundai motors pvt .ltd
tamilnadu, india
05.2018 - 04.2019
- Consistently followed company safety regulations, maintaining secure, low-risk working environments.
- Set up production equipment, verifying correct functionality and calibration compliance to maximise machinery efficiency.
- Operated production equipment safely and effectively, maximising quality output.
- Identified production improvement opportunities, reducing department costs.
- Consistently met production objectives, maintaining adherence to schedules and Standard Operating Procedures (SOP).
- Used various hand tools to assemble products to specifications, achieving faultless quality scores.
Education
Diploma - mechanical in( tool &die)
akt polytechnic college
india 06.2016 - 04.2018
Bachelor of Engineering - mechanical
tsm jain engineering and technology
tamil nadu/india 07.2021 -
Skills
- POS systems
- Data entry
- Quality Control
- Cash Handling
- Technical Support
- Money handling abilities
Languages
English
Intermediate
Timeline
Bachelor of Engineering - mechanical
tsm jain engineering and technology
07.2021 -
Customer Service Assistant
emirates general petroleum corporation
03.2021 - Current
CNC Machine Operator
zf wabco private ltd
08.2020 - 08.2021
Production Operator
hyundai motors pvt .ltd
05.2018 - 04.2019
Diploma - mechanical in( tool &die)
akt polytechnic college
06.2016 - 04.2018
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