TASNIM TINWALA
Summary
Productive employee with proven track record of successful project management and producing quality outcomes through leadership and team motivation. Works with clients to determine requirements and provide excellent service. Self-motivated to consistently provide first-class results in line with stringent targets and deadlines.
Overview
9
9
years of professional experience
Work History
RED BULL AUDIT REPORT - NICHE DUBAI
Niche Marketing
02.2022 - Current
- Exclusive handling Red Bull Audit reports for NICHE
- Taking details of complete stock checks in assigned stores
- Take pictures of stock displayed at each stores and update in the system
- Carry out quantitative or qualitative research
- Design specific research methods such as questionnaires
- Utilize statistical software to manage and organize information monitoring the progress of research projects
- Manage and organize information with statistical software conducting qualitative or quantitative surveys
- Analyze and interpret data to identify patterns and solutions, including surveys and focus group transcripts
- Remain fully informed on market trends, other parties researches and implement best practices.
SALES ASSOCIATE
VIRGIN MOBILE UAE
01.2021 - 04.2022
- Processed high volume of customer sales using POS system
- Resolved customer queries using active listening and problem-solving skills
- Displayed outstanding personal presentation and customer service in customer-facing role
- Processed new orders and refunds in line with company standards
- Worked flexibly across multiple customer access points
- Resolved enquiries within target timeframes
- Responded to customer complaints, diffusing tension and reporting feedback.
Recruitment Coordinator
Entrust Manpower Consultants
01.2018 - 12.2020
- Coordinated creative and attractive company career events, designing to attract the right candidates for job openings
- Assisted recruiting department with organisation and logistics for job fairs, open houses and events
- Reviewed all CVs using CV tracking systems to shortlist and select candidates for interviews
- Set appointments and interviews for job candidates via phone and email
- Organised and arranged interviews with candidates and managers, scheduling times and candidate notes into diaries for manager review
- Advertised and managed position listings, organising interviews with suitable candidates.
Marketing Promoter
BeautyCounter
03.2015 - 02.2018
- Conducted market research to identify customer needs and preferences.
- Boosted brand awareness by implementing strategic marketing campaigns and promotional events.
- Enhanced customer engagement through interactive product demonstrations and presentations.
- Collaborated with sales team to develop targeted promotions for specific customer segments.
- Managed the production of promotional materials such as brochures, flyers, and banners to ensure timely delivery for upcoming events.
CUSTOMER SERVICE
FRAME COLORS EVENTS ORGANIZERS LLC
02.2016 - 01.2017
- Provided friendly, attentive service by promptly responding to customer enquiries and processing order requests
- Built rapport with customers through courteous and professional communications
- Maintained constant presence at front counter to receive enquiries
- Kept detailed records of customer interactions for future reference
- Promoted company products using approved techniques, increasing revenue and exceeding performance expectations
- Reporting to the Manager
- Maintaining a positive and professional attitude towards customers at all times
- Knowing our products inside and out so that you can answer question.
Education
Naturopathy in Herbal Medicine - Herbal Medicine
Dehil University
India Dehil09.2018
BACHELOR OF COMMERCE - Diploma in Beauty & Cosmologist
Dehil University
05.2007
HIGHER SECONDARY SCHOOL CERTIFICATE -
MUMBAI UNIVERSITY
2001
Skills
- Self-Motivated
- Time Management
- Project Management
- Microsoft Office
- Creativity
- Merchandise Display
Languages
English
Hindi
Marathi
Arabic Reading
Additional Qualification
Have Valid UAE Driving License Since 2012
Successfully completed a diploma course in computer studies in Basic MS-DOS, WORD Perfect software package. Specialized in word, excel and PowerPoint Presentations E-mails & Internet. Typing, English, Telex Operator, Telephone Operator, Receptionist.
Hobbies and Interests
- Driving
- Reading
- Travelling
- Watching TV
Hobbies
Playing Batminton, Carrom Board, Net Surffing
Timeline
RED BULL AUDIT REPORT - NICHE DUBAI
Niche Marketing
02.2022 - Current
SALES ASSOCIATE
VIRGIN MOBILE UAE
01.2021 - 04.2022
Recruitment Coordinator
Entrust Manpower Consultants
01.2018 - 12.2020
CUSTOMER SERVICE
FRAME COLORS EVENTS ORGANIZERS LLC
02.2016 - 01.2017
Marketing Promoter
BeautyCounter
03.2015 - 02.2018
Naturopathy in Herbal Medicine - Herbal Medicine
Dehil University
BACHELOR OF COMMERCE - Diploma in Beauty & Cosmologist
Dehil University
HIGHER SECONDARY SCHOOL CERTIFICATE -
MUMBAI UNIVERSITY
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