THOMSON INAYAT
DUBAI,DUBAI
Summary
Personal Note Passionate, innovative and problem solving personnel looking to join a challenging position in the organization that will utilize my urge for mutual growth and success I am self-motivated & professional and believe that “Hard Work always Succeeds” Given An opportunity I will prove my Worth to Organization . Ambitious Travel Consultant confident working in high-volume environments. Expert in both corporate travel and leisure vacations.
Overview
16
16
years of professional experience
Work History
Corporate Travel Consultant
FLY LINKS TRAVELS
10.2024 - Current
- Applied fare rules equitably to effectively meet needs of diverse business clients.
- Booked tickets for air and ground transportation.
- Maintained strict confidentiality of sensitive client information, ensuring trust and discretion in handling corporate travel arrangements.
- Developed strong relationships with suppliers to maintain high levels of service quality and support, benefiting both the company and clients.
- Arranged travel accommodations for groups, couples and executive clients.
- Collaborated closely with sales teams to identify new opportunities and promote the company''s value proposition to prospective clients.
- Coordinated special requests from clients such as meeting room bookings or event tickets procurement, delivering comprehensive support beyond standard itineraries.
- Booked transportation and coordinated schedules for conferences and meetings.
- Coordinated both international and domestic travel accommodations for customers, arranging for airfare, hotel and rental car reservations.
- Organized details of transportation, schedules for conferences and other meetings for corporate trips.
Travel Consultant
Pride Travels And Tours L.L.C
01.2020 - 10.2024
- Planned and coordinated all travel for clients based on budgets, departure times and travel needs.
- Advised suitable locations, travel options and activities based on client needs and budgets.
- Reserved tickets, booked accommodations and rental transportation to accommodate needs of customers.
- Followed up with customers to increase customer service with travel plans.
- Ensured high-level guest service by going above and beyond to achieve client needs and resolve issues.
- Built strong relationships with clients through exceptional communication and personalized service.
- Worked closely with clients to understand unique needs and meet specific travel desires.
Travel Consultant
Rajeev Travel And Tourism L.L.C
01.2016 - 01.2020
- Planned and coordinated all travel for clients based on budgets, departure times and travel needs.
- Ensuring the customer satisfaction by providing excellent services of international standard in the whole process of seat reservation and booking
- Ensuring all bookings & reservations are processed accurately
- Responsible for the accurate booking of accommodation
- Providing promptly and courteously information to the customers for seats reservation on telephone and face to face meeting
- Arranging tours and trips for passengers in a convenient way
- Handling various kinds of inquiries for the tourism
- Collecting and processing payments
- Providing timely feedback to senior management regarding performance
- Providing timely, accurate, competitive pricing on all completed prospect.
- Worked closely with clients to understand unique needs and meet specific travel desires.
Customer Support Specialist
Jacob Travels And Tourism L.L.C
11.2013 - 01.2016
- Handling whole process of travel reservation and booking
- Providing Dubai visit visa information
- Handing airline payments and finance related activities
- Handling all documentations
- Presenting the company in exhibitions and meetings with new clients
- Building strong relationship with clients .
AIR TICKETING OFFICER
TRAVEL AVIATION SERVICES
06.2009 - 11.2013
- Providing information to clients for reservation and booking
- Making reservation and booking
- Delivering air tickets and collecting payments.
Education
Diploma - Air Ticketing
Tariff Diploma - Tourism
Development Cooperation of
2009
Bachelor of Arts -
University of Punjab
LAHORE 2005
Skills
- COMPUTER & GDS KNOWLEDGE:
- Sabre
- Galileo
- Positive reinforcement
- Company guidelines and procedures
- Travel arrangements
- Customer service
- Team collaboration
- Exceptional customer service
- Client relations
- Relationship management
References
References:
Available on request.
Additional Information
- Visa Status : Employment visa
Timeline
Corporate Travel Consultant
FLY LINKS TRAVELS
10.2024 - Current
Travel Consultant
Pride Travels And Tours L.L.C
01.2020 - 10.2024
Travel Consultant
Rajeev Travel And Tourism L.L.C
01.2016 - 01.2020
Customer Support Specialist
Jacob Travels And Tourism L.L.C
11.2013 - 01.2016
AIR TICKETING OFFICER
TRAVEL AVIATION SERVICES
06.2009 - 11.2013
Diploma - Air Ticketing
Tariff Diploma - Tourism
Development Cooperation of
Bachelor of Arts -
University of Punjab
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