Tildah Kudakwashe Mutungura
Cake Baker,Decorator
Abu Dhabi
Summary
Dedicated, hardworking restaurant professional with extensive daily planning and operations experience. Skilled in staff training. with proven track record of creating successful food service operations, managing staff and increasing profits. Extensive experience in Cake design, ordering supplies and creating innovative solutions to food service challenges. Well-versed in hospitality standards and natural knack for building relationships with customers.
experienced cake baker,design and decorator with demonstrated experience in teaching and doing masterclasses ;
-wedding masterclass
-birthday themed cakes
and any time cakes,scones and muffins
Overview
3
3
years of professional experience
3
3
years of post-secondary education
Work History
Restaurant Manager
SPURS USHAKA MARINE
DURBAN,SOUTH AFRICA
11.2017 - 11.2020
- Led and directed team members on effective methods, operations, and procedures.
- Conducted health, safety, and sanitation process evaluations to identify and remedy any violations immediately.
- Oversaw front of house personnel to maintain adequate staffing and minimize overtime.
- Quickly identified problem situations and skillfully resolved incidents to satisfaction of involved parties.
- Reconciled cash and credit card transactions to maintain accurate records.
- Correctly calculated inventory and ordered appropriate supplies.
Education
ADVANCED DIPLOMA IN TOURISM AND HOSPITALITY - Hotel, Motel, And Restaurant Management
Chinhoyi University
Zimbabwe 08.2007 - 12.2010
Skills
Food preparation and safety
undefinedAccomplishments
- Hosted Wedding masterclass of 20 people on a 3 days
- teach and demonstrate sugar Edible sugar flowers
- hosted the Durban Bakers convention which attracted 250 people
- Improved online restaurant reviews by successfully handling customer complaints, implementing monthly staff training and refining lunch and dinner menus.
Timeline
Restaurant Manager
SPURS USHAKA MARINE
11.2017 - 11.2020
ADVANCED DIPLOMA IN TOURISM AND HOSPITALITY - Hotel, Motel, And Restaurant Management
Chinhoyi University
08.2007 - 12.2010
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